Retail Sales Manager
About The Position
My Wireless Liberty is currently looking for individuals that are excited to work in an industry that isn’t likely to slow down. As an Liberty Retail Store Manager, your ability to coach and develop your team members into successful Retail Sales Associates with focus on providing best in class customer service experience and commitment in building loyal client base will determine your success in this role. About My Wireless: My Wireless is one of the fastest growing, authorized AT&T and Liberty dealers in the nation with over 100 retail locations in the United States and Puerto Rico. Our aggressive expansion plans in 2022 will bring several career advancement opportunities to our amazing team. At My Wireless, our mission is to inspire team members through journeys that instill knowledge, habits and skills to connect with our customers in order to realize goals and aspirations, one milestone at a time.” About the Role: As the Liberty Retail Store Manager, you will continue your retail career by leading a team to deliver extraordinary customer experience and to exceed sales target. You will be tasked with supervising the daily operation of a location including hiring, scheduling, developing, and coaching a team to ensure consistently great customer experience, strong sales results, and quality store operations. As an Liberty Retail Store Manager, you will be expected to:
Requirements
- 1 year management experience
- 1 year retail or customer-facing sales experience
- Ability to work flexible hours including evenings, weekends, and holidays
- Demonstrated ability to meet performance and operation standards
- Ability to motivate, lead, and coach to results
- Strong organizational skills and attention to detail
- Highly effective communication and interpersonal skills
Nice To Haves
- Bilingual
- Bachelor’s degree
- Retail or customer-facing sales experience in the telecommunications industry
- Experience prospecting through outbound calls
Responsibilities
- Achieve location goals by coaching and developing team members to achieve company-established Key Performance Indicators.
- Maintain location staffing through employee retention, recruiting and team member training and development.
- Build a steady client base by ethical and customer-centric business practices.
- Establish business accounts by holding community events outside the store
- Maintain a clean and safe store environment through inventory counts, securing devices, and merchandising in adherence to company standards and policies
- Maintain operations by initiating, coordinating, and enforcing operational policies and procedures
- Uphold the stability and reputation of the location by complying with legal requirements
- Keep informed of professional and technical knowledge by attending educational workshops, reviewing professional publications, and establishing personal networks
Benefits
- Ongoing paid training
- Exciting career paths and growth potential
- Uncapped commission program when meeting or exceeding sales goals
- Medical, Dental and Vision coverage
- Life Insurance
- Paid Vacation Time
- Company-paid memberships for Headspace for mental wellness and FinPath for financial wellness
- Total Pet Plan and Pet Insurance
- Employee Assistance Program
- Discounts off our latest devices and Liberty service plans
- You will receive a welcome kit of fun gear to get you started that include 2 Liberty work shirts and personal protective equipment.
- Exclusive sales contests and incentives for hitting key Liberty initiatives
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
501-1,000 employees
