Retail Sales Lead

About the position

Our premier client is seeking a Retail Store Sales Lead to join our team in our Knoxville, Tennessee store. In this role, you will report to the Store Manager. You will provide leadership support and direction to the store team and successfully execute company strategies. You will help coach and motivate a team of brand advocates who in turn will provide a premium customer experience. You drive store profitability by upholding store operational and visual merchandising standards. You have a customer first mindset, and thrive in fast-paced, ever-changing entrepreneurial environments. This is not a remote position. This is a contract position.

Responsibilities

• Model brand service standards to help drive excellent customer experience
• Coach the store team on company standard of customer service, brand identity, product, and operations
• Create and support a culture of customer engagement amongst your team
• Provide a timely response to daily, weekly, and monthly tasks assigned by Assistant Store Manager and Store Manager
• Ensure timely execution of distributed goals and tasks assigned to the sales staff
• Execute opening and closing procedures
• Become a brand expert
• Assist in inventory procedures, allocation, and replenishment, third party orders, shipping, receiving, cycle counting etc.
• Work with the Visual Merchandiser to uphold merchandising standards to create an appealing in-store experience
• Maintain cleanliness of the store by executing and upholding cleaning standards
• Operate the POS to complete all sales, returns and exchange transactions effectively and accurately
• Assist with store events

Requirements

• Positive attitude that goes above and beyond for customers
• 1+ years of customer service and/or retail experience preferred
• Previous retail knowledge (POS, Inventory, customer service, and sales) preferred
• Ability to work in a fast-paced environment
• Knowledge of outdoor gear preferred
• Must love outdoors, hunting knowledge preferred

Benefits

• Employee discount!
• Working with a passionate crew of outdoors enthusiasts
• PTO
• Client-specific paid Holidays
• Comprehensive benefits package
• Weekly pay via direct deposit or Rapid PayCards for those who qualify
• Referral Program Perks! Employees who refer a candidate to Placers that fully complete 250+ hours will receive a $50 Visa Gift Card Bonus