Retail Sales Lead Part-time

Fragrance.comWhite Plains, NY
20hOnsite

About The Position

Part -time Retail Sales Lead Fragrance.com is a worldwide leading beauty e-commerce company created to provide the public with access to the largest inventory of genuine, brand name fragrances, skincare, candles, aromatherapy and more. Job Summary: The Retail Sales Lead has a strong emphasis on customer service along with product knowledge and visual presentations. Implements and follows the store business plans and ensures operational processes are executed through collaboration with the Store Manager and store team. Serves as a role model and provides guidance to the store team in presenting an excellent customer experience to maximize sales. This position requires a high level of comfort in building rapport through customer interactions. The Retail Sales Lead may be required to conduct opening and closing functions as business schedules require.

Requirements

  • Previous retail experience or relevant customer service experience
  • Proven track record in achieving sales results
  • Willingness to work non- traditional business hours including nights, weekends & holidays
  • Excellent verbal, written communication skills and problem solving abilities
  • Great team-building, project managements and organizational skills
  • Ability to multi-task in a fast paced environment
  • Will be able to work with a diverse client base
  • Exceptional attention to detail

Nice To Haves

  • Preferred proficiency in Point of Sales (POS ) systems & Microsoft Outlook/email

Responsibilities

  • Demonstrate selling, incentive and product knowledge strategies
  • Cover sales floor at all times
  • Open/close the store
  • Maintain awareness of all sale promotions
  • Replenish sales floor as needed
  • Execute store maintenance checklist (neat, clean and tidy) including service desk.
  • Effectively adjust to different customer personalities
  • Able to operate computerized register system & use common tools
  • Consistently achieve or exceed monthly and quarterly sales plan
  • Strengthen and develop relationship with existing customers
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