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The Retail Sales Keyholder at The Spice & Tea Exchange plays a crucial role in delivering an engaging and flavorful experience to guests at the Disney Springs store. This position is not just about sales; it embodies the mission of creating and sharing the experience of a more flavorful life. As a keyholder, you will be responsible for ensuring that every guest receives a stellar experience from the moment they step into the store. This includes greeting guests, answering questions about products, and establishing rapport to encourage return visits and word-of-mouth advertising. You will also maintain merchandise and product inventory levels, ensuring that the store is always well-stocked and visually appealing. In addition to customer service, the Retail Sales Keyholder will contribute to daily store operations by leading by example and acting as a brand ambassador. This includes managing cash register operations, processing transactions accurately, and ensuring that all cash handling procedures are followed. You will also be responsible for training and mentoring new hires, ensuring they are well-equipped to provide the same high level of service to our guests. The role requires a detail-oriented individual who can pivot and remain flexible in a fast-paced environment, all while embodying the core values of customer centricity, intelligence, energy, adaptability, and a passion for flavorful foods. The Spice & Tea Exchange prides itself on being a flagship location for the brand, providing opportunities for retail associates to learn and grow in a culinary-centered environment. As a Retail Sales Keyholder, you will have the chance to work with a team that values creativity, fun, and a love for spices and teas. This position is full-time, requiring a consistent and reliable schedule that includes days, nights, weekends, and holidays. If you are a flavor enthusiast with a zest for adventure, this could be the perfect opportunity for you!