Retail Sales Keyholder

Pendleton Woolen Mills Inc • Manchester, VT

4d • Onsite

About The Position

At Pendleton, we take pride in our legacy with over 150 years of artistry, known for crafting functional and beautiful products that are made to last for generations. Our retail team members are in a unique position; they connect people to products that could enrich their lives and offer solutions with quality products that will create memories for generations. We are more than your average retailer—we value connection, warmth, and authenticity in each member of our team. We are currently seeking a professional and dynamic part-time Retail Sales Keyholder Associate (20 hours per week) for our Manchester Center, VT store location.

Requirements

• 2+ years retail sales/customer service experience, including 1 year in a supervisory or shift-lead role
• Strong communication skills—able to connect with both customers and team members
• Self-motivated and proactive, with a passion for helping others
• Tech-comfortable: experience with POS systems, inventory software, and Microsoft Office
• Flexible availability, including nights, weekends, and holidays
• Comfortable with the physical demands of retail (standing/walking, lifting up to 40 lbs., ladder use)
• Reliable transportation to meet scheduling needs

Responsibilities

• Support the store in achieving sales goals and delivering exceptional customer service
• Open and close the store independently and ensure readiness and security during each shift
• Create and execute daily plans while effectively communicating priorities with the team
• Encourage positive selling behaviors and maintain a high-energy, customer-first environment
• Ensure visual merchandising and store housekeeping standards are met
• Monitor and respond to store communications, including email and internal directives
• Complete sales transactions with accuracy and efficiency
• Follow all company policies, operational procedures, and loss prevention guidelines
• Act quickly to identify problems, recommend solutions, and escalate when necessary
• Support ongoing training efforts and foster team development

Benefits

• Generous employee discount (65% off products!)
• Competitive compensation with paid time off, benefits, and 401k company match (for eligible employees)
• A collaborative team environment where your ideas are valued
• Opportunities for professional growth and leadership development
• Medical, Dental, and Vision benefits for eligible employees
• a 401(k) plan with company match
• competitive compensation that includes paid time off
• supporting growth and development opportunities to help our employees advance in their careers

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees