Retail Sales Jewelry Clerical, Ft Myers - Part Time

Macy's • Fort Myers, FL

2d

About The Position

As a Clerical colleague in the Fine Jewelry Department, you are responsible for
processing new merchandise and maintaining all the records for the department.
You perform a variety of other support and administrative functions in this
role. Most importantly, you provide an exceptional customer experience by
ensuring that the customer is always the priority.

Full-time colleagues are typically scheduled to work 30 or more hours per week,
while part-time colleagues are typically scheduled 12-24 hours per week. Hours
are dependent on business needs and colleague availability. Information
regarding hours per week needed for benefit eligibility purposes can be found
here
[https://employeeconnection.net/CareerSiteMedia/2024_2025_Hourly_BAAG_Macys_Bloomingdales.pdf].

Requirements

• Flexible availability, including days, evenings, weekends and holidays
• Strong interpersonal skills with the ability to share information with diverse groups of customers and colleagues
• Enjoy working as part of a team, as well as independently
• Resourceful and able to adapt quickly to changing priorities
• No prior education or experience required

Responsibilities

• Acknowledge customers in a friendly and helpful manner
• Use technology to complete sales transactions, perform audits, and process new receipts, damages, transfers and return-to-vendor merchandise
• Merchandise jewelry cases for new products , season changes, special events and clearance sales.
• Pack customer sizing and repair orders for outbound shipment to the Jewelry Center
• Organize and file shipping, receiving, customer sizing, repair, sales and return documentation
• Assist in the inventory process and monitor supply levels.
• Perform all aspects of the fulfillment process, including picking, packing, labeling, shipping and Buy Online, Pickup in Stores (BOPS)
• Maintain orderliness and cleanliness of jewelry counters and area
• Adhere to Asset Protection and inventory control and compliance procedures
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

Benefits

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed