About The Position

As a Clerical colleague in the Fine Jewelry Department, you are responsible for processing new merchandise and maintaining all the records for the department. You perform a variety of other support and administrative functions in this role. Most importantly, you provide an exceptional customer experience by ensuring that the customer is always the priority. Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.

Requirements

  • Flexible availability, including days, evenings, weekends and holidays
  • Strong interpersonal skills with the ability to share information with diverse groups of customers and colleagues
  • Enjoy working as part of a team, as well as independently
  • Resourceful and able to adapt quickly to changing priorities
  • No prior education or experience required

Responsibilities

  • Acknowledge customers in a friendly and helpful manner
  • Use technology to complete sales transactions, perform audits, and process new receipts, damages, transfers and return-to-vendor merchandise
  • Merchandise jewelry cases for new products , season changes, special events and clearance sales.
  • Pack customer sizing and repair orders for outbound shipment to the Jewelry Center
  • Organize and file shipping, receiving, customer sizing, repair, sales and return documentation
  • Assist in the inventory process and monitor supply levels.
  • Perform all aspects of the fulfillment process, including picking, packing, labeling, shipping and Buy Online, Pickup in Stores (BOPS)
  • Maintain orderliness and cleanliness of jewelry counters and area
  • Adhere to Asset Protection and inventory control and compliance procedures
  • Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

Benefits

  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice

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What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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