Retail Sales Consultant

AT&T•Westminster, CA

2d•Onsite

About The Position

The Retail Sales Consultant role at AT&T is an opportunity to advance a sales career by creating meaningful connections with customers. Consultants will leverage AT&T’s full range of products and services, including the latest devices, to meet sales targets and earn commission. The position involves a consultative sales approach on the sales floor, guiding customers through their options, participating in community events, fulfilling online orders, and making outbound calls to both existing and potential customers. It operates in a fast-paced environment, requiring flexibility and adaptability to evolving technology and customer needs. AT&T provides comprehensive training and coaching for individuals without prior sales experience to help them achieve their goals. The company emphasizes employee and customer safety, adhering to all protective and safe-distancing guidelines in response to COVID-19. AT&T is a fair chance employer, considering candidates with arrest or conviction records in accordance with relevant ordinances and not initiating background checks until an offer is made. The company, with a history spanning nearly 150 years, focuses on connecting families, communities, and businesses through innovation, including 5G and Fiber technologies.

Requirements

Drive and passion for helping people.
Flexibility and openness to change in a fast-paced environment.

Nice To Haves

Prior retail or customer-facing sales experience

Responsibilities

Create meaningful connections with every customer using personalized sales expertise.
Meet sales targets and earn commission.
Use a consultative sales approach to guide customers through their options.
Participate in community events.
Fill online orders.
Make outbound calls to existing and potential customers.
Stay current with evolving tech and all the ways to meet customer’s needs.

Benefits

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time off and holidays (one week of PTO after 6 months of service and 2 weeks after the first year for bargained employees)
At least 6 company designated holidays and additional PTO (based on bargaining group)
Sick leave
Paid Parental Leave
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone