Retail Sales Consultant

AT&T•Burlington, NC

1d•Onsite

About The Position

This Retail Sales Consultant role at AT&T is designed for individuals passionate about sales and customer connection. The primary objective is to engage with customers, understand their needs, and provide personalized sales expertise to help them choose from AT&T's extensive range of products and services, including the latest devices. Consultants are expected to meet sales targets and earn commission through a consultative sales approach on the sales floor. Beyond in-store interactions, the role involves participating in community events, processing online orders, and conducting outbound calls to both existing and potential customers. The position operates within a fast-paced retail environment, requiring flexibility and adaptability to keep pace with technological advancements and evolving customer demands. AT&T emphasizes its commitment to employee and customer safety, adhering to all local and state COVID-19 guidelines. The company prides itself on a nearly 150-year history of innovation, connecting families, communities, and businesses with services like 5G and Fiber, and aims to continue creating world-changing connections.

Requirements

Drive and passion for helping people
Flexibility and openness to change

Nice To Haves

Prior retail or customer-facing sales experience

Responsibilities

Create meaningful connections with every customer
Provide personalized sales expertise
Meet sales targets and earn commission
Guide customers through their options using a consultative sales approach on the sales floor
Be a part of the community through events
Fill online orders
Make outbound calls to existing and potential customers
Stay current with evolving tech and customer needs

Benefits

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year)
At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired)
Sick leave
Paid Parental Leave
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone