Retail Sales Consultant

AT&T•Greenville, NC

1d•Onsite

About The Position

This position is for a Retail Sales Consultant at AT&T, focused on creating meaningful connections with customers and meeting sales targets by utilizing AT&T's full suite of products and services. The role involves a consultative sales approach on the sales floor, guiding customers through their options, participating in community events, fulfilling online orders, and making outbound calls to existing and potential customers. The work environment is fast-paced, requiring flexibility to adapt to evolving technology and customer needs. While prior retail or customer-facing sales experience is a plus, AT&T provides comprehensive tools, training, and coaching for individuals without prior sales experience to help them succeed. The company emphasizes employee and customer safety, adhering to all protective and safe-distancing guidelines in response to COVID-19. AT&T is an equal employment opportunity employer and a fair chance employer, committed to innovation and connecting communities.

Requirements

Ability to work a schedule between 9am-9pm, including weekends
Flexibility and openness to change to stay current with evolving tech and customer needs

Nice To Haves

Prior retail or customer-facing sales experience

Responsibilities

Create meaningful connections with every customer using personalized sales expertise
Meet sales targets and earn commission
Use a consultative sales approach to guide customers through their options on the sales floor
Participate in community events
Fill online orders
Make outbound calls to existing and potential customers

Benefits

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time off and holidays (one week of PTO after 6 months of service and 2 weeks after the first year, at least 6 company designated holidays and additional PTO based on bargaining group)
Sick leave
Paid Parental Leave
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone