Retail Sales Consultant

AT&T•Albany, NY

22h•Onsite

About The Position

This role is for a Retail Sales Consultant at AT&T, focused on creating meaningful connections with customers and meeting sales targets through personalized sales expertise. Consultants will utilize AT&T’s full suite of products, including the latest devices and services, to guide customers. The position involves a consultative sales approach on the sales floor, participating in community events, fulfilling online orders, and making outbound calls to existing and potential customers. It is a fast-paced environment requiring flexibility to adapt to evolving technology and customer needs. While prior retail or customer-facing sales experience is a plus, AT&T provides comprehensive tools, training, and coaching for new hires to achieve their goals. The company emphasizes employee and customer safety, adhering to COVID-19 guidelines. AT&T, with nearly 150 years of innovation since its founding by Alexander Graham Bell, aims to connect families, communities, and businesses through its products and services, including 5G and Fiber.

Requirements

Ability to work a schedule between 9am-9pm, including weekends
Be flexible and open to change to stay current with evolving tech and customer needs

Nice To Haves

Prior retail or customer-facing sales experience

Responsibilities

Create meaningful connections with every customer
Meet sales targets and earn commission
Use a consultative sales approach guiding customers through their options
Be a part of the community through events
Fill online orders
Make outbound calls to existing and potential customers

Benefits

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year)
At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired)
Sick leave
Paid Parental Leave
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone