Retail Sales Consultant

AT&T•Irving, TX

22h•Onsite

About The Position

This role is for a Retail Sales Consultant at AT&T, focused on creating meaningful connections with customers and meeting sales targets through personalized sales expertise. The consultant will utilize AT&T’s full suite of products, including the latest devices and personalized services. Responsibilities include guiding customers with a consultative sales approach on the sales floor, participating in community events, fulfilling online orders, and making outbound calls to existing and potential customers. The position requires working a schedule between 9am-9pm, including weekends, with monthly seniority-based schedules available two weeks in advance. It is a fast-paced environment that requires flexibility and openness to change to keep up with evolving technology and customer needs. While prior retail or customer-facing sales experience is a plus, AT&T provides tools, training, and coaching for those without sales experience to help them succeed. Retail Sales Consultants earn between $16.01 - $18.86 per hour plus commission, with potential for top sellers to earn up to $62,460 per year with uncapped commission opportunities. Starting salary may vary based on geography, experience, expertise, and education/training. AT&T prioritizes the safety of employees and customers, adhering to all protective and safe-distancing guidelines in response to COVID-19. The company is a fair chance employer and provides equal employment opportunity.

Requirements

Ability to work a schedule between 9am-9pm, including weekends
Be flexible and open to change to stay current with evolving tech and all the ways we work to meet customer’s needs

Nice To Haves

Prior retail or customer-facing sales experience

Responsibilities

Create meaningful connections with every customer, with personalized sales expertise
Meet sales targets and earn commission
Use a consultative sales approach guiding customers through their options on the sales floor
Be a part of the community through events
Fill online orders
Make outbound calls to existing and potential customers

Benefits

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year)
At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired)
Sick leave
Paid Parental Leave
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone