Retail Sales Consultant

AT&T•Indianapolis, IN

1d•Onsite

About The Position

This Retail Sales Consultant role at AT&T focuses on creating meaningful connections with customers through personalized sales expertise. The consultant will be at the center of daily operations, aiming to meet sales targets by leveraging AT&T’s full suite of products, including the latest devices and personalized services. The position involves a consultative sales approach on the sales floor, guiding customers through their options, participating in community events, fulfilling online orders, and making outbound calls to existing and potential customers. The work schedule is between 9am-9pm, including weekends, with monthly seniority-based schedules available two weeks in advance. It is a fast-paced environment that requires flexibility and openness to change to stay current with evolving technology and customer needs. While prior retail or customer-facing sales experience is a plus, AT&T provides tools, training, and coaching for those without sales experience to help them succeed. New Retail Sales Consultants can earn between $40,000 to $63,000, including an hourly rate and uncapped commission opportunities, with individual starting salaries dependent on geography, experience, expertise, and education/training. AT&T is committed to the safety of its employees and customers, adhering to all protective and safe-distancing guidelines in response to COVID-19. The company, founded by Alexander Graham Bell, has a nearly 150-year history of innovation, connecting families, communities, and businesses with services like 5G and Fiber.

Requirements

Drive and passion for helping people
Flexibility and openness to change
Ability to work a schedule between 9am-9pm, including weekends

Nice To Haves

Prior retail or customer-facing sales experience

Responsibilities

Create meaningful connections with every customer
Provide personalized sales expertise
Meet sales targets
Use a consultative sales approach guiding customers through their options
Be a part of the community through events
Fill online orders
Make outbound calls to existing and potential customers
Stay current with evolving tech and all the ways to meet customer’s needs

Benefits

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year)
At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired)
Sick leave
Paid Parental Leave
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone