Retail Sales Consultant
About The Position
The Retail Sales Consultant position at AT&T is focused on creating meaningful connections with customers through personalized sales expertise. The role involves meeting sales targets and earning commission by selling AT&T’s full range of products and services, including the latest devices. Consultants will employ a consultative sales approach to guide customers, participate in community events, fulfill online orders, and make outbound calls to both existing and potential customers. The work schedule is typically between 9am-9pm, including weekends, with monthly seniority-based schedules provided two weeks in advance. This is a fast-paced environment that requires flexibility and adaptability to keep up with evolving technology and customer needs. While prior retail or customer-facing sales experience is a plus, AT&T provides comprehensive tools, training, and coaching for individuals without prior sales experience to help them achieve their goals. The company emphasizes its commitment to employee and customer safety, adhering to all protective and safe-distancing guidelines in response to COVID-19. AT&T, with a history spanning nearly 150 years since Alexander Graham Bell's invention, is dedicated to connecting families, communities, and businesses through innovative products and services like 5G and Fiber.
Requirements
- Ability to work a schedule between 9am-9pm, including weekends
- Be flexible and open to change
Nice To Haves
- Prior retail or customer-facing sales experience
Responsibilities
- Create meaningful connections with every customer
- Provide personalized sales expertise
- Meet sales targets and earn commission
- Guide customers through their options using a consultative sales approach
- Be a part of the community through events
- Fill online orders
- Make outbound calls to existing and potential customers
- Stay current with evolving tech and all the ways we work to meet customer’s needs
Benefits
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year)
- At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired)
- Sick leave
- Paid Parental Leave
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
