About The Position

At Swarovski, the Retail Sales Consultant delivers exceptional customer service, creates memorable brand experiences, and inspires customers with a passion for products. This role is crucial in achieving sales goals and contributing to a vibrant team culture where service meets style, reflecting the pop luxury and elegance of Swarovski. The consultant will build emotional connections through storytelling, foster trust and lasting relationships with customers, and promote loyalty programs. They are expected to take accountability for individual and team sales results, collaborate to maintain a welcoming and organized store environment, and stay updated on brand product knowledge using digital tools to enhance the customer experience.

Requirements

  • Passionate about fashion, luxury, or lifestyle brands
  • Experienced in a multicultural retail environment
  • Excellent and proven customer service skills and a winning personality that builds trust
  • Curious, empathetic, and results-driven team player with a commercial mindset
  • Digitally savvy and comfortable using retail technology
  • Confident expressing your individuality and bringing creative ideas to the team

Responsibilities

  • Deliver outstanding customer service and create emotional connections through storytelling
  • Build trust and lasting relationships with customers, promoting loyalty programs
  • Achieve individual and team sales goals, taking accountability for results
  • Collaborate with your team to create a welcoming, organized store environment
  • Stay up to date with brand products knowledge, using digital tools to enhance the customer experience

Benefits

  • Recognition awards that celebrate your achievements
  • Exclusive employee discounts on Swarovski products
  • Paid volunteering leave to support causes you care about
  • A global employee assistance program offering support in the areas of mental, physical, and emotional health, managerial support as well as financial and legal matters
  • Comprehensive product and personal training to help you grow
  • Opportunities for career development

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What This Job Offers

Job Type

Part-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

501-1,000 employees

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