Retail Sales Consultant

AT&T•Schaumburg, IL

1d•Onsite

About The Position

This role is for a Retail Sales Consultant at AT&T, focused on creating meaningful connections with customers and meeting sales targets by utilizing AT&T’s full suite of products and services. The consultant will employ a consultative sales approach on the sales floor, guide customers through their options, participate in community events, fill online orders, and make outbound calls to existing and potential customers. The position requires flexibility and openness to change in a fast-paced environment to stay current with evolving technology and customer needs. Training and coaching will be provided to help new consultants meet and exceed their goals. The role involves working a schedule between 9am-9pm, including weekends, with monthly seniority-based schedules available two weeks in advance. The company emphasizes employee and customer safety, adhering to COVID-19 guidelines.

Requirements

Ability to work a schedule between 9am-9pm, including weekends
Be flexible and open to change to stay current with evolving tech and customer needs

Nice To Haves

Prior retail or customer-facing sales experience

Responsibilities

Create meaningful connections with every customer, with personalized sales expertise
Meet sales targets and earn commission with AT&T’s full suite of products
Use a consultative sales approach guiding customers through their options on the sales floor
Be a part of the community through events
Fill online orders
Make outbound calls to existing and potential customers

Benefits

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year)
At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired)
Sick leave
Paid Parental Leave
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone