Retail Sales Consultant

AT&T•Fort Smith, AR

1d•Onsite

About The Position

The Retail Sales Consultant role at AT&T focuses on creating meaningful connections with customers through personalized sales expertise. Consultants are expected to meet sales targets by leveraging AT&T’s comprehensive suite of products, including the latest devices and services. The position involves a consultative sales approach on the sales floor, guiding customers through their options. Responsibilities also include participating in community events, fulfilling online orders, and making outbound calls to both existing and potential customers. This is a fast-paced environment that requires flexibility and adaptability to keep up with evolving technology and customer needs. AT&T provides necessary tools, training, and coaching for individuals, even those without prior sales experience, to help them achieve and exceed their goals.

Requirements

Possess drive and passion for helping people
Be flexible and open to change
Ability to work a schedule between 9am-9pm, including weekends

Nice To Haves

Prior retail or customer-facing sales experience

Responsibilities

Create meaningful connections with every customer using personalized sales expertise
Meet sales targets and earn commission
Utilize AT&T’s full suite of products and services
Guide customers through their options using a consultative sales approach on the sales floor
Participate in community events
Fill online orders
Make outbound calls to existing and potential customers
Stay current with evolving tech and customer needs

Benefits

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time off and holidays (one week of PTO after 6 months of service and 2 weeks after the first year for bargained employees, at least 6 company designated holidays and additional PTO based on bargaining group)
Sick leave
Paid Parental Leave
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone