Retail Sales Consultant-Bilingual Needed

Sun Com Mobile•Garland, TX

3h•Onsite

About The Position

This role involves exceeding monthly sales quotas and delivering high-quality sales that surpass company benchmarks on key metrics. Consultants are expected to drive sales of preferred handsets, rate plans, features, and accessories according to company guidance. They will practice specific behaviors and best practices to maximize sales and key metrics, and serve as a role model and provide assistance to new hires and peer Retail Sales Consultants. Other work-related tasks may be assigned by management. Operationally, the consultant must adhere to all company policies and paperwork procedures as outlined in the Handbook, Training Courses, and Sun Com policy documents. This includes mastering required systems such as Aktivate, ADP, Cricket Learning, RQ4, and Paycom. Regular checks of sales paperwork for discrepancies/errors are required, along with strict adherence to Cash Depositing procedures, taking full responsibility for any deficiencies caused by error or negligence. Consultants are responsible for protecting and maintaining Company assets, using proper judgment to prevent fraudulent purchases, and accurately completing opening/closing checklists. Immediate communication of inventory deficiencies to supervisors is essential, as is safeguarding all codes and passwords (e.g., RQ4, Carrier logins, Email, Security). Maintaining store appearance and completing all required training within established timelines are also key. Additional duties include following company policies, accurately recording time and attendance in RQ4, adhering to schedules, providing adequate notice for time off, and taking personal responsibility for problems within their control.

Requirements

At least 18 years old and legally able to work in the United States without restrictions.
Minimum of 4 days/30 hours per week.
Able to stand for long periods of time.
Must have reliable transportation to location, training and off-site meetings.
High school or equivalent
1 year of Retail sales experience

Nice To Haves

Spanish (Preferred)

Responsibilities

Exceed monthly sales quotas.
Deliver complete, high quality sales that exceed the company's benchmark on key metrics.
Drive sales of preferred handsets, rate plans, features and accessories, per company guidance and benchmarks set by management.
Practice specific behaviors and best practices to generate and maximize sales and key metrics, as indicated by management.
Perform as a role model and offer assistance for all new hires and peer Retail Sales Consultants.
Perform other work-related tasks, as assigned by management.
Adhere to all policies, as outlined in the Handbook and other company communications.
Adhere to all paperwork procedures, as outlined in the Handbook, Training Courses and Sun Com policy documents.
Master all required systems: Aktivate, ADP, Cricket Learning, RQ4, Paycom, etc.
Regularly check sales paperwork to review for discrepancies/errors.
Follow all Cash Depositing procedures and accept full responsibility for all deficiencies caused by your error or negligence.
Protect and maintain Company assets.
Use proper judgment to avoid fraudulent purchases, even those that may otherwise comply with Company restrictions on quantity and type of devices that can be purchased by customers.
When opening or closing a store, accurate & timely completion of related checklists with zero errors.
Immediate communication of any inventory deficiency to supervisors for review.
Safeguard all codes & passwords (i.e. RQ4, Carrier logins, Email, Security).
Maintain store appearance.
Complete all required training within the timeline established by management.
Follow the letter and spirit of Company policies as outlined by the Handbook and management.
Consistently and accurately record time & attendance in the RQ4.
Adhere to schedule & provide company with adequate notice for all requested time off.
Take personal responsibility for all problems within your control.