Retail Sales Consultant - Bi-Lingual

Optimum • Elizabeth, NJ

84d • $33,696 - $55,357

About The Position

Optimum wants enthusiastic, motivated, and self-driven individuals who want to reshape the way people connect. As a Retail Sales Consultant, you will be part of one of the largest sales channels in the company! Your dynamic personality will forge powerful connections with our customers, while exceeding sales targets, and delivering an unparalleled partner and customer experience. As a valued member of the Optimum Retail team, you will leverage your individualistic personality to become an in-store brand ambassador that focuses on selling our industry-leading connectivity solutions while creating lifelong customers by delivering an exceptional customer service experience! Our culture of excellence provides a pathway to success as your leaders, and peers, will support your personal and professional growth by cultivating the skills needed to achieve and sales targets, allowing you to be a successful earner in Optimum’s lucrative compensation plan.

Requirements

• High school diploma or equivalent is necessary.
• A minimum of one year of retail selling experience.
• Effective communication, negotiation, and problem-solving skills.
• Self-motivator with a knack for working independently.
• Proficient computer and technical skills.
• Ability to travel to other stores within 35 miles may be required.
• Standing for prolonged periods and potential for lifting up to 25 pounds.
• Ability to work full time and weekends as necessary.

Nice To Haves

• Bi-Lingual preferred.

Responsibilities

• Create a positive and welcoming environment for customers.
• Engage with customers, listen attentively to their needs, and provide personalized guidance.
• Stay up to date with the latest trends and advancements in the telecommunications/mobile industry.
• Educate customers about different options available and recommend the best solutions.
• Assist customers with billing and service-related questions.
• Process payments, exchanges, and equipment issues efficiently and accurately.
• Troubleshoot technical problems and provide solutions.
• Demonstrate professionalism, integrity, and enthusiasm in all customer interactions.
• Work closely with colleagues to ensure an exceptional customer experience.
• Foster a supportive and collaborative team environment.

Benefits

• Competitive pay based on skills and experience.
• Lucrative compensation plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 51-100 employees