Retail Sales Associate

Goodwill • Burien, WA

408d • $41,538 - $43,680

About The Position

The Retail Sales Associate at Evergreen Goodwill is responsible for stocking merchandise, assisting customers and donors, and ensuring a positive shopping experience. This role involves handling transactions, maintaining store cleanliness, and supporting team members. The position offers opportunities for career advancement and training as a certified Buddy Trainer.

Requirements

• High school graduate or equivalency preferred, but not required.
• No experience required.
• Ability to learn new technology and software as related to the job.
• Ability to lift and carry up to 30 pounds.
• Developed fine motor control (grasp, handle, manipulate objects with fingers).
• Standing for long periods, frequent bending, kneeling, reaching, stooping, squatting, pushing, climbing ladders.
• Able to travel across a variety of surfaces (stairs, ramps, uneven terrain).
• Effective verbal and written communication skills, including with those who have limited English skills.
• Reliable attendance.

Nice To Haves

• Experience in retail or customer service is a plus.

Responsibilities

• Proactively acknowledge, greet and help customers in any area of the store.
• Assist customers/donors in a timely and courteous manner by answering questions or directing them to a supervisor.
• Handle cash, checks, and credit card transactions, closing out cash drawer and balancing all point of sale (POS) transactions.
• Able to communicate through standard telephone and wireless audio systems.
• Merchandise, restock and provide general floor maintenance where needed.
• Maintain a clean work environment.
• Support team members, assist supervisors and leads when necessary.
• Build and maintain internal and external customer satisfaction.
• Contribute to team effort by accomplishing related results as needed.
• Demonstrate safe work practices through awareness and observation in support of a safety culture; report any potential hazards or accidents.
• Perform other duties as assigned.

Benefits

• Health plan that includes medical, dental, vision and prescription coverage.
• 100% Employer-paid life, accidental death and dismemberment (AD&D), and long term disability insurance (for salaried employee).
• Voluntary supplemental coverage for life, accident, illness, and short- and long-term disability.
• Flexible Spending Accounts (FSA) Plan.
• Roth and 403(b) Retirement Savings Plan program.
• Paid vacation, (9) holiday and sick time.
• Limited paid time off for Jury Duty and Bereavement Leave.
• Employee discounts.
• Employee referral bonus.
• Employee Assistance Program (EAP).
• Mentorship Program.
• Career Advancement Opportunities.
• Paid Job Training.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Social Assistance
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees