Retail Sales Associate

Chumash Casino Resort • Santa Ynez, CA

245d • $18 - $20

About The Position

Responsible for selling retail merchandise while providing Gracious Hospitality service. The Sales Associate is also responsible for maintenance of the retail shop appearance and inventory.

Requirements

• High School Diploma or GED Certificate.
• Must be 21 years of age or older.
• One year of prior experience in sales and guest services preferred.
• Basic computer proficiency utilizing Microsoft applications, email, and internet.
• Willingness to work flexible schedules in a 24/7 work environment, including holidays, nights, and weekends.
• Must for, receive, and maintain a Gaming License from the Tribal Gaming Agency.

Nice To Haves

• Native American hiring preference applies.
• Strategic Thinking: Understands and processes complex information and exercises sound judgment, considering the situation, the issues, the key players, and the levels of authority involved.
• Attention to Detail: Taking responsibility for a thorough and detailed method of working.
• Data Gathering and Analytics: Collecting, consolidating, and using relevant information; recognizing important information; tracing possible causes of problems, and searching for practical data/solutions.
• Oral Communication: Shaping and expressing ideas and information in an effective manner.
• Written Communication: Expressing ideas and opinions clearly in properly structured, well organized, and grammatically correct reports or documents.

Responsibilities

• Performs store opening and closing procedures.
• Exemplifies high standards of guest service and professionalism at all times including welcoming and greeting guests with a friendly engaging attitude.
• Sells productively while displaying confidence and enthusiasm.
• Provides courteous, helpful guest service.
• Remains knowledgeable on products offered and communicates product knowledge with customers.
• Processes purchase transactions via point of sale system, properly accounts for all transactions and monies according to Gift Shop policies and procedures.
• Maintains and builds good guest relations.
• Ensures the Gift Shop remains neat and tidy at all times.
• Ensures that guest suggestions, concerns and complaints are referred promptly and professionally to the Retail Manager.
• Performs other duties as assigned by the Gift Shop.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Repair and Maintenance
• Education Level: High school or GED