Retail Sales Associate

Shawnee Development LLC • Guymon, OK

121d

About The Position

The Retail Sales Associate is responsible for delivering sales and excellent customer service in the gift shop. This role involves performing tasks on the sales floor, being passionate about the gift shop’s products, and ensuring a positive shopping experience in a service-focused, well-maintained, and friendly environment.

Responsibilities

• Perform tasks on the sales floor by being passionate about the gift shop’s products to deliver a positive shopping experience.
• Put the customer first at all times.
• Provide memorable, highly personalized customer service through needs analyses and product recommendations.
• Offer customers promotional products and services.
• Resolve customer service issues and escalate as required.
• Create and maintain good working relationships with fellow associates.
• Maintain store appearance with respect to visual merchandising, housekeeping, and maintenance standards.
• Efficiently and accurately conduct customer transactions on our POS.
• Efficiently and accurately conduct receiving, cycle counts, product returns, and transfer transactions.
• Efficiently and accurately complete any required process controls (paperwork, etc.).
• Follow company policies and procedures and maintain a safe working environment.
• Process all point of sale transactions in a friendly, quick, and efficient manner while complying with the company’s Cash Handling and Loss Prevention Standard Operating Procedures.
• Successfully show consistent performance on quarterly selling observations.
• Perform all other duties as assigned.

What This Job Offers