Retail Sales Associates, Santa Monica

Gopuff•Santa Monica, CA

1d•$17

About The Position

The Retail Sales Associate is responsible for providing an excellent customer experience and performing duties as assigned including, but not limited to, cashier, sales floor merchandising, replenishment, receiving and e-commerce fulfillment. What We Offer Medical/Dental/Vision Insurance (for full-time employees) 401(k) Retirement Savings Plan 25% employee discount & FAM Membership Vacation and Sick Time for eligible employees EAP through AllOne Health (formerly Carebridge)

Requirements

Communication: Provide the information required by others in a concise, direct, and unambiguous way. Strive to ensure that the receiver clearly understands the specifics of the message and are able to listen to, receive, and understand messages conveyed by others
Driving Results: Motivate individuals to achieve and exceed goals by establishing accountabilities, clarifying performance expectations, agreeing to high standards and measures, monitoring and reviewing performance, and providing timely and relevant feedback.
Process Management: Take a systematic approach in contributing to making the company’s workflow more effective, efficient, and capable of adapting to an ever-changing environment
Collaboration and Teamwork: Work interdependently and collaboratively with others to achieve mutual goals. Subordinate individual aims in the interest of working with others in a way that promotes and encourages each person’s contributions toward achieving optimal outcomes
Must be 21 years of age

Nice To Haves

Retail, e-commerce or warehouse experience is preferred

Responsibilities

Model company values in all actions, communication and decision-making
Maintain store standards by assisting with stocking, merchandising and e-commerce operations recovering the store to maintain cleanliness; and completing various operational projects/tasks
Performs any other duties as directed by management
Consistently create a positive customer experience through the utilization of the sales and customer service programs
Educate and enroll customers into BevMo!’s ClubBev Program and the Gopuff App.
Use product knowledge and BevMo! training to make product recommendations to customer
Provide the customer with solutions, such as product substitutions or special ordering a product when applicable
Pick and pack items on a per order basis for dispatch to customers
Ability to ensure accuracy of items picked/packed
Clean and organize warehouse
Receive product from vendors, ensuring physical count matches purchase order/invoice, and resolve discrepancies when they do not match
Merchandise product on the sales floor and in the warehouse to standards
Conduct cycle counts to identify loss and improve in-stock position
Re-shelve canceled orders promptly
Manage waste and spoilage through strict compliance with ‘FIFO’ practices (First In, First Out)