Part-Time Retail Sales Associate
KOHLS•Winchester, VA
•Onsite
About The Position
In this part-time role, you will be responsible for delivering excellent customer service at the point of sale and through customer service processes. Your focus will be on consistent execution and operational efficiency, ensuring quick transactions while creating a compelling customer experience.
Requirements
- Excellent customer service skills and ability to multi-task with strong attention to detail
- Verbal/written communication and interpersonal skills
- No retail experience required
- Must be 16 years of age or older
- Flexible availability, including days, nights, weekends, and holidays
Nice To Haves
- Client facing retail or service industry experience
Responsibilities
- Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment
- Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service
- Meet or exceed individual goals (e.g., credit, loyalty)
- Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices
- Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl’s brand standards
- Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies)
- Act with integrity, honesty and foster teamwork in an engaged and inclusive culture
- Exercise good judgment and discernment when making decisions; taking appropriate partners as needed
- Demonstrate a customer service mindset, anticipating customer needs and satisfactorily resolving issues
- Accomplish multiple tasks within established timeframes
- Follow company policies, procedures, standards and guidelines
- Maintain adherence to company safety policies for the safety of all associates and customers
- Receive, understand and proactively respond to direction from supervisors/managers and other company personnel
- Other responsibilities as assigned
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
