Retail Sales Associate - First Colony Mall

UNIQLO • Sugar Land, TX

2d • Onsite

About The Position

Join our grand opening team for one of our new locations in Sugar Land, TX at First Colony Mall! The Sales Associate is the customer service specialist of the store. They are responsible for exceeding customer expectations by listening to customer needs, finding products that meet their needs, providing in depth product information about the goods they are interested in and closing the sale. UNIQLO is a brand of Fast Retailing Co., Ltd., a leading Japanese retail holding company with global headquarters in Tokyo, Japan. UNIQLO is the largest of eight brands in the Fast Retailing Group, and Fast Retailing is one of the world’s largest apparel retail companies. UNIQLO continues to open large-scale stores globally, with more than 2,500 UNIQLO stores and over 3,600 stores across all Fast Retailing brands worldwide. The company is committed to changing clothes, changing conventional wisdom, and changing the world, dedicated to creating great clothing with new and unique value to enrich lives. LifeWear, apparel from Japanese values of simplicity, quality, and longevity, is designed to be modern, elegant, and accessible. Fast Retailing believes in 'Unlocking The Power Of Clothing' to make the world a better place through good clothing that is high in quality, built to last, harmonious with nature, and made by people whose health, safety, and human rights are respected. The company is committed to a better, more sustainable society and embraces diversity and inclusion, striving to create a diverse team where every person has equal opportunity to fulfill their potential.

Requirements

• High School Diploma or GED
• Ability to effectively communicate and follow instructions
• Ability to work a flexible schedule that meets the business needs, including evenings and weekends
• Ability to stand for long periods of time, read computer terminals, and push, pull, or move objects of at least 25 pounds
• Ability to effectively maneuver around sales floor and stockroom, including repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing

Responsibilities

• Meet and exceed sales goals
• Maintain brand and operational standards (visual, cleanliness, etc.)
• Manage customer needs and exceed expectations by utilizing the UNIQLO service standard, following the UNIQLO Fundamental Principles, and saying the 6 standard phrases
• Be knowledgeable of fitting room standards and assist when needed
• Act as cashier when required by following cashier protocol
• Process shipment and ensure all merchandise is represented on the floor in full size run
• Assist management in identifying and resolving issues in the store
• Provide product and brand knowledge to customers
• Follow all company policy and procedures & notify management of any infractions
• Assist with special projects as assigned by management

Benefits

• The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary.
• As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
• Fast Retailing embraces and promotes diversity and inclusion. We believe these concepts nurture our culture, helping to change our business, the people working within it, and all of society for the better. We respect and appreciate each individual’s points of difference and personality and strive to create a diverse team where every person has equal opportunity to use their greatest abilities to fulfill their potential.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED