Retail Sales Associate

Twin Liquors LP•Leander, TX

2h•Onsite

About The Position

Twin Liquors, a family-owned company established in Austin in 1937, is seeking a Retail Sales Associate. The company is known for its impeccable team members, outstanding customer service, conveniently located stores, extensive selections of fine wines and premium spirits, and substantial community involvement. This role is ideal for individuals passionate about wine and spirits, who enjoy engaging customers in friendly conversations, adapting to diverse customer needs, resolving issues positively, and providing an excellent in-store experience.

Requirements

21 years of age or older
Strong knowledge of company policies, goals and standards.
Ability to act with integrity, honesty and professionalism.
Excellent analytical, organizational, and oral and written communication skills.
Confident and comfortable engaging customers to deliver an elevated experience and to provide excellent customer service to all customers and partners.
Excellent interpersonal skills and ability to communicate effectively with other Team Members and leadership.
Ability to use technology applicable to the position and access information necessary to complete daily responsibilities.
Desire to continually develop retail sales skills and knowledge of product and services.
Demonstrate creativity in promoting sales, merchandising and/or marketing.
Ability to follow directions and established Initiate completion of tasks or activities without necessary supervision.
Problem solving skills, especially in situations of high stress.
Ability to multi-task and prioritize assignments, with ability to meet deadlines and commitments.
Ability to demonstrate accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.
Full knowledge of all TABC regulations that apply to the company.
Progressive retail experience
Product knowledge in wine and spirits

Nice To Haves

1-3 years in retail, bar tending or restaurant setting preferred.

Responsibilities

Practice responsible alcohol service in accordance to local and state laws, including identification verification and intoxication prevention.
Assist in all aspects of store operations, with particular focus on cleanliness, fullness of product displays, signage quality, safety and customer service
Ensure high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
Maintains an awareness of all product knowledge, and current or upcoming product / trends
Set and achieve the highest standards in retail execution
Communicate regularly with Store Team Leaders regarding proper operations of the store
Operate POS, make change and accurately conduct credit card transactions and account for all monies at the end of each shift
Respond promptly to customer needs and questions and requests assistance when necessary, including answering the store phone system
Ensure all financial transactions are correct and maintain accuracy and coin for making change.
All other duties as assigned