Retail Sales Associate, Lenox Square Retail Sales Associate, Lenox Square
About The Position
At Nespresso, we place people and specialty coffee at the heart of what we do. As part of our team, you'll be empowered to inspire, care, act, and innovate to reach your full potential and reimagine what coffee can be. As a certified B Corporation, we're committed to driving our triple bottom line – People, Profit, and Planet – by delivering an exceptional coffee experience that elevates our community, suppliers, farmers, and each other, channeling our growth-minded spirit to set new standards in global coffee culture. Quality, sustainability, diversity, and inclusion are core to who we are and critical to our vision of driving positive change. Throughout our factories, boutiques, and office locations, Nespresso careers are brimming with best-in-class opportunities for your development and growth. Join us! Reimagine what coffee can be. Reimagine what you can become. Let’s grow together. Do you have a passion for coffee and a talent for exceptional customer service? Join our team as Retail Sales Associate (average of 30 hours per week) in Lenox Square Mall. As the welcoming face of our retail boutique, you will guide and assist our customers, providing an inviting experience that goes beyond selling coffee. Your knowledge will help customers discover their perfect coffee match and create unforgettable moments with Nespresso!
Requirements
- You are inherently a people person and thrive in a customer service environment.
- You enjoy working in a fast-paced environment, thinking on your feet and adaptable to change.
- You are punctual and available to work open and closing shifts, weekends, and holidays.
- You have patience for day-to-day challenges and are resourceful in troubleshooting on the spot.
Responsibilities
- Share our mission and values in sustainability and recycling, contributing to positive change through the power of coffee.
- Have a heart for hospitality and working with people.
- Create a memorable experience for customers, making them feel valued and eager to return.
- Understand the customer’s needs and recommend personalized coffee and machine solutions.
- Offer complimentary coffee tastings and display your coffee and product knowledge to build our customer base and sales.
- Proactively support and collaborate with team members to create a cohesive and successful work environment.
- Take part in maintaining our elegant boutique environment, assisting with shipments, arranging eye-catching displays, keeping the coffee wall stocked and ensuring cleanliness.
- Undergo a training period that sets you up for success well beyond your first day.
Benefits
- Competitive pay
- Quarterly bonuses for achieving team sales and service goals
- Coffee expertise - You will learn all about coffee and become a coffee expert
- Caring Culture – Nespresso is known for a culture that inspires you to be, feel and do your best ultimately caring for our people
- Supportive and collaborative team environment
- Participating in one of many employees led DE&I Resource Groups
- Growth and Development – opportunity to build a career that aligns with who you are
- Supported in personal development and empowered to take ownership of your career journey
- Purposeful work – making a positive impact for humans and our planet
- Performance-based incentives
- Total rewards package
- Free Nespresso machine and coffee product allowance
- 401k with company match
- Educational reimbursement
- Health and mental wellness programs
- DE&I resource groups
- Commuter benefits
- Pet adoption reimbursement
- Employee recognition program
- Discounts at over 2,000 companies
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
