Retail Sales Associate

Verizon • Irvine, CA

17h • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will have the opportunity to grow your career with a team focused on unlocking your full potential and sales success within one of Verizon's retail stores. The role involves generating retail sales by leveraging a passion for technology and exceptional customer service to expand the Verizon network. You will learn and uncover customer needs, position product insights and solutions, and close sales with effective communication. Continuous self-development through ongoing training in operational functions like merchandising and inventory is expected. There is potential to grow your customer base through outbound calls and text messages to current Verizon customers, and opportunities to engage with the community at off-site Verizon sponsored events. This is not a typical entry-level retail position, offering significant earning potential through base pay and individual-based commissions, with top performers having unlimited opportunities. Verizon emphasizes a culture of learning, investment in employees, and comprehensive benefits starting from day one.

Requirements

• High school diploma or GED.
• One or more years of relevant experience required, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays (you'll know your schedule four weeks in advance).
• Openness to pick up additional shifts and earn more income, typically during the summer months, November through December, and/or during peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network.
• Learn and uncover customers' needs by creating connections and asking the right questions.
• Position product insights and solution recommendations to provide customers with a complete top-down sales solution.
• Close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions.
• Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory.
• Potential to grow your customer base by placing outbound calls and sending text messages to current Verizon customers who are interested in our products and services.
• Opportunities to engage with the community outside of the store to expand your loyal customer base, including at off-site Verizon sponsored events.

Benefits

• Best in class medical, dental, and vision insurance
• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions to the plan, qualified student loan repayments, or a combination of both
• Sales recognition programs that have, in the past, awarded top performers with all inclusive travel to domestic and international destinations, gifts, and other incentives
• Five weeks of paid time off (vacation, holidays, personal days), with newly hired employees receiving up to 15 days of vacation per year
• 8 weeks of paid parental leave for eligible new parents (when paired with short-term disability, this benefit may provide up to 16 weeks of paid time off for the birthing parent)
• Up to $8K per year in tuition assistance
• Discounts up to 50% off on Verizon products and services
• Additional employee discounts on attractions, automotive, travel and more
• Short and long term disability insurance
• Basic life insurance, supplemental life insurance, AD&D insurance
• Identity theft protection
• Pet insurance
• Group home & auto insurance
• Adoption assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees