Retail Sales Associate
About The Position
Greet customers when they enter the shop, offer assistance in locating merchandise, and respond to questions regarding merchandise. Display merchandise in a neat, eye-appealing manner. Restock items as necessary, check expiration dates, and discard expired items. Keep storeroom neat and clean. Complete customer purchases, process all payment types, and process returns, refunds, and exchanges. Verify customer identification as required. Maintain appropriate cash levels in cash drawer, turn in all property monies and receipts, and ensure deposits/cash drops are verified. Follow checklist for opening and closing shop. Secure shop and monitor customer activity to prevent losses due to merchandise theft and damage. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Reach, bend, twist, pull, and stoop; move, lift, or carry objects weighing less than or equal to 10 pounds; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.
Nice To Haves
- High school diploma or G.E.D. equivalent.
- No related work experience.
- No supervisory experience.
- None License or Certification
Responsibilities
- Greet customers and offer assistance
- Display merchandise
- Restock items and check expiration dates
- Keep storeroom neat and clean
- Process customer purchases, payments, returns, refunds, and exchanges
- Verify customer identification
- Maintain cash levels and verify deposits
- Follow shop opening and closing checklist
- Secure shop and monitor customer activity
- Report accidents, injuries, and unsafe work conditions
- Follow company policies and procedures
- Maintain confidentiality
- Protect company assets
- Welcome and acknowledge all guests
- Anticipate and address guests' service needs
- Assist individuals with disabilities
- Thank guests with genuine appreciation
- Speak with others using clear and professional language
- Answer telephones using appropriate etiquette
- Develop and maintain positive working relationships
- Comply with quality assurance standards
- Reach, bend, twist, pull, and stoop
- Move, lift, or carry objects weighing less than or equal to 10 pounds
- Stand, sit, or walk for an extended period of time
- Perform other reasonable job duties as requested by Supervisors
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What This Job Offers
Career Level
Entry Level
Industry
Accommodation
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
