Retail Sales Associate

Kalahari Resorts & ConventionsRound Rock, TX
Onsite

About The Position

At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued. Kalahari Resorts & Conventions is seeking a Retail Sales Associate. In this role, you will be responsible for providing a positive guest experience that exceeds expectations through effective and efficient retail operations. As part of our leadership team, you’ll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You’ll provide fast, friendly, and accurate checkout service, ensuring a positive final impression of the shopping experience. You’ll maintain organized workspaces and assist team members to keep store operations running smoothly.

Nice To Haves

  • Basic business administration and general knowledge of principles and practices of a retail environment preferred.
  • Experience in retail, customer service or sales environment preferred.
  • Knowledge of micros systems, computers, and other office equipment is preferred.

Responsibilities

  • Greet customers and ascertain their wants/needs.
  • Open and close Micros system.
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires, providing up-selling opportunities when appropriate.
  • Answer questions regarding the store, resort, and merchandise.

Benefits

  • Career growth opportunities with promotion from within
  • 401(k) matching, paid time off, and holiday compensation
  • Health, dental, and vision coverage for full-time associates
  • Employee appreciation events, discounts, and perks at all resorts
  • Education assistance programs to help advance your career
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