Retail Sales Associate: Thrive Cannabis Marketplace - Jackpot

Thrive Cannabis Marketplace•Jackpot, NV

2d•$14 - $20•Onsite

About The Position

At Thrive, we’re more than a dispensary—we’re a community focused on delivering a high-quality experience for every customer. As a Retail Sales Associate, you’ll be at the front line of our mission, guiding customers through our wide selection of cannabis products with expertise, empathy, and a personalized touch. Whether you’re assisting a seasoned enthusiast or someone exploring cannabis for the first time, your role is essential to creating a welcoming and educational shopping experience. If you’re passionate about cannabis, thrive in a team setting, and are energized by connecting with people, you’ll love being part of our team in Jackpot!

Requirements

Customer-First Mentality: Excellent customer service skills, a warm attitude, and a commitment to creating positive interactions with every visitor.
High Energy and Adaptability: Able to excel in a fast-paced retail environment and adjust to the dynamic needs of a 24/7 operation, including weekend, evening, and holiday shifts as business requires.
Product Enthusiasm: Genuine interest in cannabis and a commitment to learning about products in the ever-evolving industry.
Cannabis Enthusiast: Knowledge of cannabis products or a willingness to learn; staying up-to-date on product offerings excites you.
Attention to Detail: High standards in order accuracy, compliance, and customer service; able to manage multiple tasks effectively.
Tech Savvy: Comfortable navigating a Mac-based POS system and communicating with customers via phone as needed.
Comfortable standing, sitting, or bending for extended periods
Able to lift up to 50 lbs as required
Capable of working on your feet for shifts up to 10 hours
Minimum age: 21+
High school diploma or equivalent
Ability to obtain necessary state and city work cards

Nice To Haves

Experience: 2+ years in retail sales preferred

Responsibilities

Engage and Educate: Welcome each customer as they enter, guide them through product selections, answer questions, and provide helpful insights.
Drive Sales and Build Relationships: Proactively navigate sales, identify cross-selling and up-selling opportunities, and strive to meet average order goals per shift.
Customer-Focused Fulfillment: Process in-store and online orders with accuracy, ensuring order details are verified and completed swiftly.
Regulatory Compliance: Check and verify each customer’s ID and follow all Cannabis Compliance Board and Thrive policies to uphold a safe, compliant retail environment.
Facilitate Smooth Operations : Communicate effectively with team members to manage customer flow, optimize store efficiency, and maximize customer satisfaction.
Maintain High Standards: Keep the store and facility areas clean, organized, and inviting, while adhering to all company protocols for a secure, customer-oriented environment.
Stay Informed and Engaged: Keep up-to-date on product knowledge, cannabis regulations, and Thrive’s current inventory to provide the best service possible.