Retail Sales Associate, Simms

Revelyst OutdoorBozeman, MT
7d$17

About The Position

As a Fly Shop Retail Associate, you’ll be at the heart of the customer experience—helping anglers of all backgrounds gear up, learn, and feel at home in our shop. Whether a customer is picking up their first rod or dialing in their late‑season setup, you’ll serve as a trusted guide, product expert, and ambassador of the Simms fishing lifestyle. This role is perfect for someone who loves connecting with people, thrives in a dynamic retail environment, and wants to share their passion for fishing and the outdoors every day.

Requirements

  • A friendly, outgoing personality and a willingness to genuinely connect with customers.
  • Strong written and verbal communication skills.
  • Active listening and problem‑solving abilities with a focus on creating win-win customer solutions.
  • The ability to shift quickly between tasks while managing high volumes of calls and emails.
  • Technical aptitude with inventory systems, Excel, and other store management tools.
  • A willingness to learn our full product line and the technological details behind Simms gear—and confidently explain those features to anglers of all experience levels.
  • A collaborative mindset and the ability to build strong relationships with peers and supervisors.
  • Ability to lift up to 50 lbs
  • Ability to navigate stairs as part of daily tasks

Responsibilities

  • Deliver expert product knowledge to anglers of all experience levels, helping them find gear that fits their needs, goals, and style of fishing.
  • Provide an exceptional customer experience through attentive service, thoughtful recommendations, and a genuine passion for the sport.
  • Efficiently manage customer transactions with accuracy and professionalism using our POS and retail systems.
  • Adapt to shifting store needs, balancing customer volume, merchandising tasks, and operational priorities seamlessly.
  • Maintain a high level of professionalism and represent the Simms brand with pride.
  • Leverage retail tools and technology to manage inventory, product returns, and order processing.
  • Seek opportunities to enhance the in‑store experience, from product storytelling to proactive customer engagement.
  • Participate in company-wide initiatives supporting conservation, sustainability, and JEDI (Justice, Equity, Diversity & Inclusion) efforts.

Benefits

  • Employees also receive generous discounts across our family of brands, making it even easier to enjoy the gear you love—on and off the clock.
  • We offer a highly competitive salary, comprehensive benefits including: medical and dental, vision, disability and life insurance, 401K, PTO, paid holidays, gear discounts and the ability to add value to an exciting mission!
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