Retail Sales Associate
About The Position
JOB SUMMARY: TheRetail Sales Clerk provides excellent customer service and actively promotesthe selling of merchandise, operates a cash register and handles all paymenttransactions for purchase. The RetailSales Clerk receives, unpacks, folds and puts away the daily deliveries ofmerchandise. KEY JOB FUNCTIONS : Greetsall internal and external guests using Spotlight initiatives to providefriendly, courteous, excellent service. Demonstratesa pleasant and enthusiastic demeanor at all times. Maintainsawareness/security of retail floor, products, services and guests. Assistscustomers and guests providing information about retail outlet, merchandise andproperty events, promotions, restaurants and/or hotel amenities. Encouragesmultiple sales by offering additional/complimentary products and/or services. Performsretail cashier duties and accurately maintains accompanying paperwork. Balancesall monies at end of shift. Maintainsgeneral housekeeping duties, ensuring the clean, neat and professionalappearance of the outlet and its merchandise. Responsiblefor answering the phone and assisting caller including transfers to appropriateextension, answering questions, providing information etc. Regularlyprovides feedback and information to Shift Supervisor regarding inventorylevels of merchandise, customer feedback/perceptions. Re-stocksmerchandise as directed. Performsall duties in any/all retail outlets as assigned. Qualifications: EDUCATION and/or EXPERIENCE: HighSchool Diploma or equivalent preferred Oneyear in retail sales or equivalent experience preferred Mustpass pre-employment Math test with score of 80% or better. 20 problem minimum QUALIFICATIONS: Literateand fluent in basic English Goodmath skills, including adding, subtracting, multiplying and dividing Excellentguest service skills Beknowledgeable about the Total Rewards program and hotel/casino amenities Abilityto uphold and demonstrate the highest level of integrity in all situations andrecognize standards required by a regulated business Actsas a role model to other Team Members and always presents oneself as a creditto Caesars Entertainment and encourages others to do the same Adheresto all regulatory, company and department policies and procedures PHYSICAL, MENTAL and ENVIRONMENTALDEMANDS: Abilityto bend, crouch, turn, and reach overhead. Abilityto respond to visual and verbal cues Manualdexterity to operate office equipment and cash registers Abilityto stand on hard floors Mobilityto move about the work area Abilityto lift, push, pull up to 50 pounds Mustbe able to lift overhead and climb a ladder for stocking purposes Positionsthat have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may berequired to enter public areas from time to time, in connection with theirduties, and may be subject to the same environment. Disclaimer This isnot necessarily an exhaustive list of all responsibilities, skills, duties,requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job,management reserves the right to revise the current job or to require thatother or different tasks be performed when circumstances change, (e.g.emergencies, changes in personnel, workload, rush jobs or technicaldevelopments).
Requirements
- High School Diploma or equivalent preferred
- Oneyear in retail sales or equivalent experience preferred
- Mustpass pre-employment Math test with score of 80% or better. 20 problem minimum
- Literateand fluent in basic English
- Goodmath skills, including adding, subtracting, multiplying and dividing
- Excellentguest service skills
- Beknowledgeable about the Total Rewards program and hotel/casino amenities
- Abilityto uphold and demonstrate the highest level of integrity in all situations andrecognize standards required by a regulated business
- Actsas a role model to other Team Members and always presents oneself as a creditto Caesars Entertainment and encourages others to do the same
- Adheresto all regulatory, company and department policies and procedures
- Abilityto bend, crouch, turn, and reach overhead.
- Abilityto respond to visual and verbal cues
- Manualdexterity to operate office equipment and cash registers
- Abilityto stand on hard floors
- Mobilityto move about the work area
- Abilityto lift, push, pull up to 50 pounds
- Mustbe able to lift overhead and climb a ladder for stocking purposes
Responsibilities
- Greets all internal and external guests using Spotlight initiatives to provide friendly, courteous, excellent service.
- Demonstrates a pleasant and enthusiastic demeanor at all times.
- Maintains awareness/security of retail floor, products, services and guests.
- Assists customers and guests providing information about retail outlet, merchandise and property events, promotions, restaurants and/or hotel amenities.
- Encourages multiple sales by offering additional/complimentary products and/or services.
- Performs retail cashier duties and accurately maintains accompanying paperwork.
- Balances all monies at end of shift.
- Maintains general housekeeping duties, ensuring the clean, neat and professional appearance of the outlet and its merchandise.
- Responsible for answering the phone and assisting caller including transfers to appropriate extension, answering questions, providing information etc.
- Regularly provides feedback and information to Shift Supervisor regarding inventory levels of merchandise, customer feedback/perceptions.
- Re-stocks merchandise as directed.
- Performs all duties in any/all retail outlets as assigned.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
