Retail Sales Associate

Express•Hingham, MA

13d•Onsite

About The Position

Overview About PHOENIX P HOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com . About Bonobos We are on a mission to make fits and connections that inspire people to be themselves. Our Bonobos menswear brand is known for being a style instigator and offering perfect-fit risks through our innovative retail model and personalized experience. Launched online in 2007 with its signature line of chinos, Bonobos now offers a variety of styles available to order online and to try on at any one of our 60+ Guideshop locations. Our Guideshops are in -real-life stores that deliver one-on-one service and expert fit advice. Don’t think traditional retail, Bonobos is something you haven’t seen before. The Bonobos team is vibrant, collaborative, and inclusive. We value self-awareness, empathy, intellectual honesty, positive energy, and judgment, often over experience. We’ve created a culture where collaboration and communication are paramount, all while making time for fun and celebrating extraordinary efforts. Guideshop Name Derby St Responsibilities and Qualifications Bonobos is seeking a Guide , otherwise known as Retail Sales Associate , in our Guideshop . A Guide is our version of a retail sales associate who is customer-obsessed, fit-focused, incentive-driven , and a sales powerhouse. Our G uides bring their knowledge to the forefront and deliver exceptional customer experience in a unique retail setting. At Bonobos , we offer a best-in-class product assortme nt t hat incl udes a full wardrobe of better-fitting men’s clothing, for every guy, for every occasion, with clothes available to try on at our retail Guideshop locations. Our one-on-one, appointment-based experience offers customers both an alternative and complementary service to our web-based st ore . D on't t hink t radit ional retail; what we're b uildi ng you ha ven't seen b efore.

Requirements

Have 1-3 years of sales or relevant experience
Knowledge of men’s fashion, fabrics, styles, and fit

Nice To Haves

Collaborative , work well in a team setting an d driven by relationship building
Self-starter that values self-awareness, intellectual honesty, judgement, empathy and positive energy
P ossess strong time management and organizational skills
Strong communicat or and skilled at written and verbal communication

Responsibilities

Responsible for delivering exceptional customer experiences and maximizing personal sales results
Cultivate an environment of genuine customer connection where all customers feel welcome, heard , and valued
Generate leads for current and future Bonobos business
Consistently achieve personal sales goals
Must be able to work a flexible schedule according to the needs of the business, including evenings, weekends, and holidays

Benefits

PHOENIX offers a range of benefits to help protect full-time associate’s health and long-term financial security including:
Medical, pharmacy, dental and vision coverage
401(k) and Roth 401(k) with Company match
Merchandise discount
Paid Time Off
Parental leave for new moms and dads
For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more.
Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match.
Ful-time and part-time associates may also be eligible to participate in the Bonobos Guideshop Incentive Plan.
Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate.