Retail Sales Associate PT

US Foods•Santa Rosa, CA

1d•Onsite

About The Position

The CHEF’STORE Sales Associate helps maintain an atmosphere of superior customer service, promoting the US Foods strategy: Great Food, Made Easy. The role relies on the team to promote and exemplify the US Foods Cultural Beliefs: Deliver Excellence, Stop Waste, WIN Together, Speak Up and You Matter. As a key member of the team, the associate will fill a variety of roles, including Cashier, Stocker, and Customer Courtesy, and must be passionate about service. During a shift, the associate will be assigned to any department based on customer and/or business needs, including the front end for sales and checkout, the sales floor (Meat/Frozen, Produce/Dairy, Dry Goods/Culinary Equipment & Supply departments), and replenishing freight and rotating product. The associate may also assist during special store events, such as Vendor Fairs, sales floor resets, and inventory processes.

Requirements

Minimum 6-12 months retail cashier and/or stocking experience required.
High School Diploma or equivalent work experience required.

Nice To Haves

Minimum one year retail selling and/or customer service experience preferred.
Must possess the desire and the ability to deliver exceptional customer service and the adaptability and willingness to assist other employees in order to get the job done.
Provide each customer with fast, easy, efficient, and professional service.
Must demonstrate good, solid common sense and the ability to think logically and possess a basic mathematical aptitude.
Must be motivated and self-driven with the ability to multi-task, prioritize and work independently or within a team.
Must be able to work a flexible hourly schedule, including holidays and weekends.
Must possess basic computer skills, cash handling experience, and proficiency utilizing general office equipment.

Responsibilities

Ensure all customers have an impeccable CHEF’STORE experience by developing and maximizing relationships with the store’s customers.
Utilize all tools and skills learned in the CHEF’STORE Way training and model the behavior in the store.
Perform sales and cash functions in the POS in an efficient and accurate manner, including scanning merchandise, utilizing a held-held scan gun or 10 keypad, weighing product on countertop scales, and looking up any product that will not scan.
Ensure that each item’s barcode is accurately reflected in the system and report any discrepancies to Front End Lead or Manager of Day (MOD).
Perform cart-to-cart transfer of all products at checkout, including a visual inspection to look for product tampering.
Perform duties as receipt checker; verifying cart content vs. purchases, as customers leave the store.
Perform store opening and/or closing functions at the front end based on assigned shift.
Ensure a continuing focus on increasing sales and managing shrinkage.
Work with customers to ensure they find the products they need and are made aware of all the other services available to them in the store.
Assist in receiving inventory shipments and maintaining and stocking shelves in a neat and orderly fashion while also ensuring proper rotation and product quality audits.
Report any low stock levels to store management.
Ensure all merchandise is properly labeled, including blaster tagging unscannable merchandise, applying catch weight labels to all merchandise sold by the pound, and affixing plu tags to produce items.
Replenish sales floor daily by down stocking freight from top stock, ensuring that the oldest product is brought down first and stocked in accordance with FIFO.
Each out product as necessary.
Utilize computer programs such as Microsoft Word and Excel, and proprietary software as needed.
Ensure all products are easily accessible, visually appealing, and constantly available.
Assist with price changes as directed by the Pricing Lead and Store Management.
Assist in the opening and closing duties of the store.
Participate in the inventory and cycle count process as needed.
Ensure that the facility is well maintained and is a safe environment for staff and customers by following safety policies and practices.
Notify store management of any safety issues in the store, correct if possible.
Ensure the cleanliness of the sales floor, front end, and restrooms.
Utilize cleaning equipment to assist in these duties.
Ensure the cleanliness of the parking lot and store entry area.
Gather carts from the parking lot and cart corrals and bring them back to the designated area.
Ensure all carts are clean and operable.
Perform other duties and responsibilities as assigned or required by Store Management.