Retail Sales Associate

P.F. Candle Co.•Brooklyn, NY

15h•$24•Onsite

About The Position

P.F. Candle Co. is hiring part time Retail Associates to join our team at our Williamsburg location! Retail Associates serve as the face and voice of our company, engaging with customers to deliver a one-of-a-kind fragrance experience. Because first impressions are everything, Retail Associates welcome every customer to the store in a friendly and approachable manner, and possess an intimate knowledge of P.F. products, history, and values. Retail Associates are collaborative by nature, outgoing, and are excited to connect with people of all backgrounds. This position will report to the Shop Manager. Must be able to work flexible hours including weekends and holidays, and have a willingness to adapt to a dynamic work schedule based on workload and team availability. POSITION: Part-Time, Hourly START DATE: ASAP - January 2025 SALARY: $24/HR

Requirements

Prior experience in retail or customer-facing roles is preferred
Must be able to work flexible hours, including weekends and holidays. Weekend availability preffered
Excellent communication skills founded on honesty and transparency
Ability to work collaboratively and independently while managing time efficiently
Strong interpersonal skills with a focus on delivering exceptional customer experiences
Must take punctuality seriously!

Nice To Haves

Interest in learning about P.F. products and enthusiasm for brands with a similar mission is a plus

Responsibilities

Customer Service Greet customers with a warm, friendly demeanor and create a welcoming environment throughout the shopping experience
Engage in meaningful conversations to understand customer needs and offer product suggestions
Provide expert knowledge and customer education on product information, development and production processes, and care/best use suggestions
Gather customer feedback and share with larger team to identify successes and areas of improvement
Sales & Product Expertise Utilize strong sales techniques to upsell or cross-sell products, ensuring customers leave with the right items for their needs
Ensure a seamless checkout process, including sales, returns, and exchanges, and answer any questions or concerns professionally
Achieve and exceed sales goals through personalized recommendations and building lasting customer relationships
Stay informed about all products and be able to communicate their unique selling points effectively
Store Presentation & Experience Maintain a clean and organized storefront at all times, ensuring that product displays are always well-stocked and aesthetically aligned with creative direction
Assist with inventory management, including cycle counts and product restocking
Organize back stock and storage areas to ensure efficiency and easy access to merchandise
Administrative Support Assist with opening and closing duties, including cash handling and balancing the register
Contribute to marketing initiatives, such as in-store promotions or social media content
Assist with in-store events and activations