Customer Prospecting - Retail Lead Generator

ARS-Rescue Rooter•Ann Arbor, MI

1d•Onsite

About The Position

American Residential Services (ARS) is the nation’s largest provider of residential HVAC, plumbing, and electrical services. This role involves representing ARS inside major home improvement retail locations by introducing customers to home comfort solutions, energy-saving upgrades, and indoor air quality services. The primary goal is to engage shoppers in conversations about home comfort, explain ARS services, and offer them the opportunity to schedule a free in-home consultation with ARS specialists.

Requirements

Comfortable approaching and speaking with customers in a retail environment
Positive, energetic personality with strong people skills
Ability to stand or walk for extended periods during shifts
Reliable transportation to the assigned retail location
Availability for weekend retail hours and some holidays
Professional appearance suitable for a retail environment
Must be at least 18 years old and pass a background check
Willingness to attend weekly team meetings

Nice To Haves

Sales or retail experience is helpful but not required

Responsibilities

Introducing homeowners to ARS services while they shop
Starting friendly conversations with shoppers about home comfort, energy efficiency, and indoor air quality
Explaining how ARS helps homeowners with heating, cooling, and home comfort improvements
Offering customers the opportunity to schedule a free in-home consultation
Entering customer information and booking appointments for ARS specialists
Representing ARS with a positive, professional presence inside the store
Working alongside store management and ARS team members to support in-store promotions

Benefits

Weekly pay via direct deposit
Commission opportunities in addition to hourly pay
Paid training — no prior HVAC experience required
Flexible part-time and full-time scheduling
Career advancement opportunities into Comfort Advisor and in-home sales roles
Medical coverage available after 31 days (for full-time employees)
Low-cost health plans starting at about $5/week (for full-time employees)
Dental and vision coverage options (for full-time employees)
Health Savings Account (HSA) and Flexible Spending Account (FSA) options (for full-time employees)
401(k) retirement plan with company match (for full-time employees)
Paid time off and paid holidays (for full-time employees)
Company-paid life insurance (for full-time employees)