Retail Sales Associate - Onsite - Menlo Park

HALO • Menlo Park, CA

3d • $21 - $26 • Onsite

About The Position

We are HALO! We connect people and brands to create unforgettable, meaningful, and lasting experiences that build brand engagement and loyalty for our over 60,000 clients globally, including over 100 of the Fortune 500. Our nearly 2,000 employees and 1,000 Account Executives located in 40+ sales offices across the United States are the reason HALO is #1 in our $25B industry. We are looking for a Retail Sales Associate who will be responsible for delivering exceptional customer service, assisting customers in finding and purchasing products, and contributing to the overall success of the retail Meta store. This role involves providing product knowledge, maintaining a neat and organized sales floor, and processing transactions accurately. The Retail Sales Associate is knowledgeable about the merchandise offered on site as well as on the e-Store. Being a team player and willing to pitch in at all levels is another key factor of this role. Reliability and punctuality are a must as the Retail Sales Associate and Store Manager handle the store independently and under minimal supervision. This On-site position is located on the Meta Campus which houses multiple restaurants that employees have complimentary access to with a work schedule of Monday - Friday from 8:00am – 4:30pm PT, no weekends!

Requirements

• High school diploma or equivalent education required.
• 1+ years of retail customer-interface experience.
• Previous cashier experience, including handling returns/exchanges.
• Operates well under pressure especially during peak hours.
• Strong interpersonal and communication skills.
• Excellent customer service skills.
• Physical ability to stand for extended periods and lift and carry merchandise.
• Availability for occasional event support at client site, which can be outside of normal working hours.

Nice To Haves

• Visual merchandising experience to create effective item displays.
• Point-of-Sale (Square) equipment experience.

Responsibilities

• Greet customers warmly as they enter the store.
• Assist customers in finding products and provide recommendations based on their needs and preferences enhancing the shopping experience.
• Address customer inquiries and resolve complaints or issues promptly and professionally.
• Develop a comprehensive understanding of the store's product offerings.
• Stay up-to-date on product features, and pricing.
• Provide accurate information about product specifications and usage to customers.
• Operate Point-of-Sale (Square) equipment, and handle transactions accurately.
• Manage cash and credit card transactions and balance the register.
• Process payments, returns, and exchanges in accordance with store policies.
• Unpack merchandise, restock, re-fold and organize the storage room.
• Communicate inventory status and stock need to Store Manager.
• Place re-orders for merchandise as stock levels dictate.
• Complete additional tasks as designated by Manager.

Benefits

• At HALO, we offer benefits that support all aspects of your life, helping you find a work-life balance that’s right for you. Our comprehensive benefits include nationwide coverage for Medical, Dental, Vision, Life, and Disability insurance, along with additional Voluntary Benefits.
• Prepare for your financial future with our 401(k) Retirement Savings Plan, Health Savings Accounts (HSA), and Flexible Spending Accounts (FSA).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees