Retail Sales Associate

Verizon • Reston, VA

19h • Onsite

About The Position

When you join Verizon, you'll have the opportunity to grow your career with a team focused on unlocking your full potential and sales success within one of our retail stores. This role involves generating retail sales by leveraging your passion for cutting-edge technology and exceptional customer service to expand the Verizon network. You will learn and uncover customers' needs, position product insights and solution recommendations, and close sales with effective communication. Continuous self-development through ongoing training and up-skilling in operational functions like merchandising and inventory is expected. There is also potential to grow your customer base through outbound calls, text messages, and community engagement at off-site Verizon sponsored events. This is not a typical entry-level retail position, offering significant earning potential through base pay and commissions, with unlimited opportunities for top performers. Verizon emphasizes a culture of innovation, creativity, and impact, supported by comprehensive benefits and award-winning training programs.

Requirements

• High school diploma or GED
• One or more years of relevant experience required, demonstrated through work experience and/or military experience
• Willingness to work evenings, weekends, and holidays (you'll know your schedule four weeks in advance)
• Openness to pick up additional shifts and earn more income, typically during the summer months, November through December, and/or during peak vacation periods

Nice To Haves

• Experience working in a commission-based environment
• Demonstrated sales experience communicating with customers to find solutions
• Customer service experience

Responsibilities

• Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network
• Learn and uncover customers' needs by creating connections and asking the right questions
• Position product insights and solution recommendations to provide customers with a complete top-down sales solution
• Close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions
• Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory
• Potential to grow your customer base by placing outbound calls and sending text messages to current Verizon customers who are interested in our products and services
• Opportunities to engage with the community outside of the store to expand your loyal customer base, including at off-site Verizon sponsored events

Benefits

• Best in class medical, dental, and vision
• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions to the plan, qualified student loan repayments, or a combination of both
• Sales recognition programs that have, in the past, awarded top performers with all inclusive travel to domestic and international destinations, gifts, and other incentives
• Five weeks of paid time off (vacation, holidays, personal days)
• 8 weeks of paid parental leave for eligible new parents (when paired with short-term disability, this benefit may provide up to 16 weeks of paid time off for the birthing parent)
• Up to $8K per year in tuition assistance
• Discounts up to 50% off on Verizon products and services
• Additional employee discounts on attractions, automotive, travel and more
• Health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance
• Matched 401(k) savings plan
• Up to 8 company paid holidays per year and up to 6 personal days per year
• Paid parental leave
• Adoption assistance
• Tuition assistance
• Other incentives
• Opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc.
• Newly hired employees receive up to 15 days of vacation per year, which grows with additional service

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees