Retail Sales Associate

Aviator Nation•Malibu, CA

13h•$17 - $21•Onsite

About The Position

The Sales Associate is a friendly, customer-focused team member who embodies the Aviator Nation lifestyle and delivers exceptional service. Thriving in a fast-paced environment, they use creative problem-solving and a growth mindset to ensure a positive customer experience. Responsibilities include welcoming and assisting customers, offering tailored product solutions, and handling customer concerns with empathy and professionalism. They stay up-to-date on products, services, and policies while maintaining a well-presented sales floor, displays, and signage.

Requirements

Availability to work a flexible retail schedule, including weekends and holidays.
Must have a positive attitude, high energy, and a customer-focused mindset.
Strong communication, organizational, and attention-to-detail skills.
Ability to maintain a professional appearance and adhere to the dress code.
Basic reading, writing, math, and computer skills.
Confidence in using office and retail equipment (computers, phones, printers, etc.).

Responsibilities

Greet and assist customers, providing exceptional service and product knowledge.
Maintain strong knowledge of products (e.g., SKUs, fit, features).
Operate the POS system to manage sales, returns, exchanges, and balance cash drawers.
Support and achieve sales goals through upselling, cross-selling, and promoting in-store offers.
Guide customers to merchandise and help increase in-store sales.
Keep the sales floor organized, clean, and well-stocked.
Handle inventory tasks, including restocking, shipments, and inventory counts.
Contribute to omni-channel sales and fulfillment processes.
Assist with store social media efforts, including taking photos.