Retail Sales Associate-Starcrest Store

The Soccer Factory•San Antonio, TX

About The Position

We are seeking a passionate and knowledgeable Retail Sales Associate to join our team at our Soccer Store. The ideal candidate should have a strong understanding and love for soccer, excellent customer service skills, and the ability to work in a fast-paced retail environment. The primary role of the Retail Sales Associate is to assist customers with their purchases, provide product knowledge, and ensure a positive customer experience.

Requirements

High school diploma or equivalent
Previous retail sales experience preferred
Passionate about soccer and knowledgeable about soccer products and brands
Punctual
Excellent communication and interpersonal skills
Ability to multitask and work in a fast-paced environment
Strong attention to detail and organizational skills
Ability to work flexible hours, including evenings, weekends, and holidays

Responsibilities

Provide exceptional customer service by greeting, welcoming, and assisting customers with their purchases
Demonstrate strong knowledge of soccer products, brands, and merchandise
Process sales transactions and handle cash, credit card, and other payment methods
Maintain a clean and organized store environment, including restocking shelves, organizing displays, and keeping the store tidy
Assist with inventory management, including receiving, unpacking, and organizing merchandise shipments
Offer additional products or services to customers as appropriate, including warranties, accessories, and customization options
Follow store policies and procedures, including opening and closing procedures, cash handling, and security measures
Participate in training and development opportunities to expand product knowledge and improve customer service skills
Collaborate with other team members to achieve store sales targets and customer service goals