Retail Sales Associate, Houston Highland Village - Part Time

bluemercury•Houston, TX

4h•Onsite

About The Position

With 178 locations across the country and growing, Bluemercury is a leading luxury beauty destination and Macy’s, Inc. nameplate. It pioneered a client-first service model emphasizing hyper-personalized, high-quality beauty interactions and offers a highly curated, premium product assortment across skincare, makeup, haircare, and fragrances. Bluemercury helps individuals discover their unique self and remains committed to being the ultimate specialist in the beauty of every individual. The company is seeking a passionate Beauty Expert to join its team. This role is vital in enhancing customer beauty experiences through exceptional service, in-depth product knowledge, and expert beauty advice. As a Bluemercury Beauty Expert, you will drive sales and optimize customer service by building relationships and consistently role-modeling a best-in-class service experience, assisting clients and meeting their beauty needs. Your keen awareness of current trends and ability to connect with others makes you an essential colleague on the Bluemercury team.

Requirements

Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
Proven experience in retail, preferably in the beauty industry.
Strong interpersonal and communication skills.
Passion for beauty and staying updated with the latest trends and products.
Ability to work flexibly, including weekends and evenings.
High school diploma or equivalent
Flexible availability, including days, evenings, weekends and holidays
Self-motivated, stays current and supports operational excellence
Strong interpersonal skills and ability to communicate and share knowledge
Resourceful and able to adapt quickly to changing priorities
1-2 years of direct experience is required

Nice To Haves

beauty certification is a plus.
Advanced authority and expertise in a specific brand is preferred

Responsibilities

Build and maintain strong, personalized relationships with customers. Provide a welcoming and inclusive atmosphere for all clients, ensuring they feel valued and understood.
Possess extensive knowledge of beauty products across various categories including skincare, makeup, haircare, and fragrances. Continuously update knowledge on the latest products and trends in the beauty industry.
Offer tailored product recommendations based on individual client needs, preferences, and skin types. Conduct product demonstrations and provide application tips to enhance customer experience.
Drive sales through effective communication of product benefits and promotions. Encourage repeat business by informing customers about loyalty programs and upcoming events.
Assist in stock management, ensuring product availability, and maintaining an organized and visually appealing store environment.
Participate in and occasionally lead in-store beauty workshops, sharing expertise and tips with customers in a group setting.
Collect customer feedback on products and services, providing insights to the management team for continuous improvement.