UNIQLO Retail Sales Associate - Westfield Valley Fair

Uniqlo•Santa Clara, CA

1d•$20•Onsite

About The Position

Reporting to the Store Manager, the Full Time/Part Time Sales Associate is the customer service specialist of the store. They are responsible to exceed customer expectations by listening to customer needs, finding products that meet their needs, providing in depth product information about the goods they are interested in and closing the sale.

Requirements

Strong communication skills
Ability to calculate figures and amounts such as discounts and percentages
Ability to stand for long periods of time, read computer terminals, push, pull, move, lift or carry objects of at least 25 pounds.
Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing
High School Diploma or G.E.D., or 6 months retail or related experience

Responsibilities

Meet and exceed sales goals
Maintain brand and operational standards (visual, cleanliness, etc.)
Pro-actively manage customer needs and exceed expectations by utilizing the U.N.I.Q.L.O. service standard, following the Uniqlo Fundamental Principles and saying the 6 standard phrases.
Be knowledgeable of fitting room standards and assist when needed
Act as cashier when required by following cashier protocol
Process shipment and ensure all merchandise is represented on the floor in full size runs
Assist management to identify and resolve issues in the store
Provide product and brand knowledge to customers
Follow all company policy and procedures & notify management of any infractions
Assist with special projects as assigned by management

Benefits

Monthly Parking Pass (Full-Time Employees only)
Medical, dental, and vision coverage (Full-Time Employees only)
401k plan - 100% match on the first 3% you contribute, 50% on the next 2% you contribute
Paid parental leave (Full-Time Employees only)
Fertility benefits, including IVF (Full-Time Employees only)
Life insurance
Short-term and long-term disability insurance (Full-Time Employees only)
HSA/FSA options
Employee Assistance Program (Full-Time Employees only)
Vacation & Personal Time Off (Full-Time Employees only)
Sick & Wellness Time Off
30% Employee Merchandise Discount
Commuter benefits
... and more!