Retail Sales Associate

The TJX Companies, Inc. • Issaquah, WA

2d • Onsite

About The Position

Marshalls, part of TJX Companies, offers a vibrant team environment focused on growth, exploration, and achievement. As a Fortune 100 company and a leading off-price retailer, TJX provides opportunities across its global Home Offices, Distribution Centers, and Retail Stores (TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx). This role is responsible for delivering a highly satisfied customer experience by engaging with customers, maintaining a clean and organized store, and adhering to operational, merchandise, and loss prevention standards. Associates may be cross-trained to support various areas of the store.

Requirements

• Possesses excellent customer service skills
• Able to work a flexible schedule to support business needs
• Possesses strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without reasonable accommodation
• Works effectively with peers and supervisors

Nice To Haves

• Retail customer experience preferred

Responsibilities

• Deliver a highly satisfied customer experience by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment
• Adhere to all operational, merchandise, and loss prevention standards
• May be cross-trained to work in multiple areas of the store in order to support the needs of the business
• Role model established customer experience practices with internal and external customers
• Support and embody a positive store culture through honesty, integrity, and respect
• Accurately ring customer purchases/returns and count change back to customer according to established operating procedures
• Promote credit and loyalty programs
• Maintain and uphold merchandising philosophy and follow established merchandising procedures and standards
• Accurately process and prepare merchandise for the sales floor following company procedures and standards
• Initiate and participate in store recovery as needed throughout the day
• Maintain all organizational, cleanliness, and recovery standards for the sales floor and participate in the maintenance/cleanliness of the entire store
• Provide and accept recognition and constructive feedback
• Adhere to all labor laws, policies, and procedures
• Support and participate in store shrink reduction goals and programs
• Participate in safety awareness and maintain a safe environment
• Other duties as assigned

Benefits

• Associate discount
• EAP
• smoking cessation
• bereavement
• 401(k) Associate contributions
• child care & cell phone discounts
• pet & legal insurance
• credit union
• referral bonuses
• 401(k) match (for those who meet service or hours requirements)
• medical/dental/vision (for those who meet service or hours requirements)
• HSA (for those who meet service or hours requirements)
• health care FSA (for those who meet service or hours requirements)
• life insurance (for those who meet service or hours requirements)
• short/long term disability (for those who meet service or hours requirements)
• paid parental leave (for those who meet service or hours requirements)
• paid holidays/vacation/sick (for those who meet service or hours requirements)
• auto/home insurance discounts (for those who meet service or hours requirements)
• scholarship program (for those who meet service or hours requirements)
• adoption assistance (for those who meet service or hours requirements)

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees