Retail Sales Associate - Balsam Hill Studio
About The Position
We are seeking an enthusiastic and driven individual to assist the management team in our Balsam Hill Studio retail store at Whalers Village in Lahaina, HI. In the full-time Sales Associate role, you will have the opportunity to help ensure that our customers experience the magic of Balsam Hill in an inspired holiday setting. The Sales Associate will support the store management team by fostering a positive work environment that ensures customer satisfaction, boosts productivity, and drives sales. From enhancing the customer shopping experience to assisting with store opening and closing, the Sales Associate is vital to the success of Balsam Hill Studio. We are particularly excited about candidates with a proven history of retail success and creating customer-centric shopping experiences! About Us: Balsam Brands is a global, eCommerce retailer with roots in holiday and home décor. We strive for excellence in everything we do and present a unique opportunity for those seeking to have a meaningful impact in a people-first company that values relationship building, authenticity, and doing the right thing. We have steadily growing teams in Boise, the Bay Area, Dublin, and the Philippines. Balsam Hill Studio, an extension of our holiday brand Balsam Hill®, reimagines souvenir shopping, offering premium ornaments unique to each store's location. The Balsam Hill Studio retail store at Whalers Village in Lahaina, HI will feature unique, handcrafted ornaments specific to Hawaii. Presenting tourists with beautiful, curated options for mementos to remind them of their extraordinary adventures every holiday season for years to come. The company's mission is to create joy together. We empower our team and partners to love what they do, provide products and experiences that inspire meaningful moments with family and friends, and give back to our families and communities in impactful ways. When you join Balsam Brands, you'll find a culture of caring people doing challenging work and building a welcoming workplace.
Requirements
- 2+ years of retail experience preferred
- Strong communication skills with customers and sales staff
- Demonstrated time management, organizational and multi-tasking skills
- Passion for exemplary service
- Great sales skills: retail sales experience a strong plus
- Proficiency with iPads, basic computer skills, and basic data entry (data entry very minimal overall)
- Flexibility: willingness to perform other various duties as required
- Must be able to work onsite for every shift
- May assemble and disassemble Christmas trees and other decorations
- May lift and or move items up to forty pounds
Responsibilities
- Assist customers and provide top notch service to ensure all patrons leave satisfied
- Assist with merchandising, cleaning, and restocking
- Gather customer feedback
- Achieve sales targets by generating revenue through effective sales strategies
- Perform opening/closing routines as needed
- Demonstrate exemplary customer service and selling skills
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
51-100 employees
