Retail Sales Associate
About The Position
The Consultative Sales Associate Will Also Identify customer needs and provides appropriate solutions using approved selling practices and guidelines Meet or exceed associate performance standards consistently Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store Maintain current knowledge of merchandise lines; product features, benefits and availability; and, if applicable, delivery, installation and/or service options to respond to customer needs Process customer transactions in the Point of Sale system, including sales, returns and exchanges in accordance with authorized procedures Complete required training in the expected timeframe, and participate in ongoing learning opportunities Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register) Perform other duties as assigned
Responsibilities
- Identify customer needs and provides appropriate solutions using approved selling practices and guidelines
- Meet or exceed associate performance standards consistently
- Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
- Maintain current knowledge of merchandise lines; product features, benefits and availability; and, if applicable, delivery, installation and/or service options to respond to customer needs
- Process customer transactions in the Point of Sale system, including sales, returns and exchanges in accordance with authorized procedures
- Complete required training in the expected timeframe, and participate in ongoing learning opportunities
- Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
- Perform other duties as assigned
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
