Retail Sales Associate

KEH•Atlanta, GA

2d•Onsite

About The Position

We exist to put camera gear in the hands of ordinary people to unlock extraordinary potential. The original camera re-commerce company, KEH has always envisioned a better way to support the passion and profession of photography. Serving the camera community since 1979, KEH has become the largest curated market for field-tested, expert-graded photo and video equipment in the industry. At KEH Camera, we’re passionate about making photography and videography accessible and sustainable by buying and selling pre-owned camera gear. We are the go-to resource for everyone looking for photo or video gear, offering high-quality KEH Certified equipment at great prices while extending the life of gear for a global community of creatives. Why Work at KEH Camera? Be Part of the Fastest Growing Company Driving the Societal Explosion of Images and Video: Join a company that’s not just in the business of gear fueling creativity, empowering photographers and videographers, and shaping the future of images and videos. Whether you have a passion for the craft or the gear or neither, if you have inner passion for something you will find a home here! Collaborate with Visionaries: Work alongside a team of passionate, dedicated individuals who live and breathe KEH and all that it stands is about. At KEH, innovation and growth aren’t just goals, they’re part of our DNA. Your ideas and contributions will be valued from day one. Make a Real Impact: At KEH, you’re more than just an employee; you’re a key player in an exciting, ever-evolving industry, and a part of a special and rapidly growing company. Your work here directly influences an industry, as well as the lives and joys of countless people, and helps shape the future of the photo and video gear marketplace. A Culture of Creativity and Learning: We support your personal and professional growth with continuous learning, training, and career advancement opportunities. Whether you’re a photography enthusiast, a tech expert, or a truly curious person, we’ll help you grow your skills and expertise. We are looking for a customer-focused Sales Associate to join our retail team. This role is ideal for someone who loves photography, thrives in a fast-paced environment, and is energized by helping others find the right gear for their creative goals.

Requirements

High school diploma or equivalent required; Bachelor’s degree preferred.
2–3 years of retail or customer-facing experience, ideally in specialty or high-value goods.
Proven ability to deliver exceptional customer service with professionalism and enthusiasm.
Strong critical thinking and solution-oriented mindset to resolve customer issues in real time.
Highly detail-oriented, with the ability to multitask in a fast-paced retail environment.
Excellent verbal and written communication skills, with the ability to work cross-functionally and build rapport with diverse customers.
Effective organizational and time-management skills to meet daily operational goals.
Comfortable with POS systems, inventory tools, and basic office applications (e.g., Microsoft Office Suite).
Flexible and dependable, with the ability to work weekends, evenings, and holidays as needed.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to perform basic arithmetic (addition, subtraction, multiplication, division)
Accurately count and reconcile item quantities against shipment documentation
Identify and resolve numerical discrepancies in inventory records
Comfortable using basic math functions in spreadsheets (e.g., totals, comparisons)
Ability to apply simple logic to verify unit counts, order accuracy, and fulfillment rates
Must be able to lift and carry at least 30 lbs.

Nice To Haves

Passion for photography or familiarity with camera equipment is a strong plus.

Responsibilities

Customer Engagement & Sales Deliver an outstanding in-store experience through expert product knowledge, personal engagement, and honest recommendations.
Assist customers in buying, selling, and trading photographic equipment.
Learn and explain KEH’s unique value proposition: our grading system, inspection process, warranties, and sustainability mission.
Meet or exceed individual and store sales goals through strong customer interactions and product knowledge.
Product Handling & Merchandising Maintain a clean, organized, and visually appealing sales floor in line with KEH brand standards.
Restock shelves, rotate merchandise, and ensure proper product signage and labeling.
Participate in gear testing, pricing, and product intake processes.
Team Collaboration & Store Operations Support store opening and closing procedures, including register operations and basic cash handling.
Collaborate with team members to ensure smooth daily operations and a supportive team environment.
Stay informed about new gear arrivals, promotions, and company initiatives.