Retail Sales Associate

The TJX Companies, Inc. • Nashua, NH

1d • Onsite

About The Position

The Retail Sales Associate at Sierra, a TJX Company, is responsible for providing a highly satisfied customer experience through engaging interactions, maintaining a clean and organized store environment, and adhering to all operational, merchandise, and loss prevention standards. Associates may be cross-trained to work in various areas of the store to support business needs. TJX Companies, a Fortune 100 company and a leading off-price retailer, emphasizes a vibrant team culture that embraces diversity, fosters collaboration, and prioritizes employee development across its global Home Offices, Distribution Centers, and Retail Stores.

Requirements

• Possesses excellent customer service skills
• Able to work a flexible schedule to support business needs
• Possesses strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without reasonable accommodation
• Works effectively with peers and supervisors

Nice To Haves

• Retail customer experience preferred

Responsibilities

• Delivering a highly satisfied customer experience proven by engaging and interacting with all customers
• Embodying customer experience principles and philosophy
• Maintaining a clean and organized store environment
• Adhering to all operational, merchandise, and loss prevention standards
• May be cross-trained to work in multiple areas of the store in order to support the needs of the business
• Role modeling established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Benefits

• Associate discount
• EAP
• smoking cessation
• bereavement
• 401(k) Associate contributions
• child care & cell phone discounts
• pet & legal insurance
• credit union
• referral bonuses
• 401(k) match (for those who meet service or hours requirements)
• medical/dental/vision (for those who meet service or hours requirements)
• HSA (for those who meet service or hours requirements)
• health care FSA (for those who meet service or hours requirements)
• life insurance (for those who meet service or hours requirements)
• short/long term disability (for those who meet service or hours requirements)
• paid parental leave (for those who meet service or hours requirements)
• paid holidays/vacation/sick (for those who meet service or hours requirements)
• auto/home insurance discounts (for those who meet service or hours requirements)
• scholarship program (for those who meet service or hours requirements)
• adoption assistance (for those who meet service or hours requirements)

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees