Retail Sales Associate
About The Position
Family-owned since 1989, IGS Energy has helped customers navigate a changing energy landscape with clarity and confidence. We’ve built our approach on trust, transparency, and long-term success, and are proud to be recognized as a Great Place to Work® and one of Fortune’s 100 Best Companies to Work For®. As a Retail Sales Associate, you will represent Just Energy on behalf of IGS Energy, while working onsite within a major national retail partner location . In this role, you will serve as a trusted advisor to customers exploring natural gas, electricity, and alternative energy options. You will be responsible for acquiring new customers, providing a superior retail experience, and applying a consultative sales approach to help individuals make informed decisions. This role offers a competitive compensation structure—including a base salary and uncapped commission —as well as opportunities for career advancement and professional development. This is an excellent opportunity for individuals looking to build a rewarding career in a stable, growing industry while benefiting from strong earning potential and a supportive culture.
Requirements
- Previous experience in sales, customer retention, retail, or account management is preferred
- Strong interpersonal, communication, and negotiation skills
- Demonstrated ability to build rapport with diverse customer groups
- Self-motivated with strong time management and organizational abilities
- Comfortable working independently and in a dynamic retail environment
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- High school diploma or equivalent required
- Reliable transportation to assigned retail and training locations
- Ability to stand for extended periods while working at a retail booth
- Ability to use an iPad or similar device to facilitate customer interactions
- Ability to lift up to 10 lbs (e.g., marketing materials, binders, devices)
- Applicants must be authorized to work in the US on a full-time basis. Unfortunately, a current or future need for sponsorship is not supported or available for this position.
Responsibilities
- Represent Just Energy or IGS Energy to acquire and retain customers by providing an exceptional customer experience at retail stores.
- Utilize a consultative selling approach to discover each customer’s unique needs and recommend natural gas, electricity and alternative energy products.
- Demonstrate a tenacious drive for results by consistently achieving all sales objectives and following the established departmental goals, policies, and procedures.
- Build confidence, generate excitement, and maintain interest and professionalism by using listening and negotiation skills when confronted with objections or skepticism.
- Develop collaborative working relationships with other sales representatives, retail store managers and retail employees.
- Proactively learn and effectively demonstrate full understanding of current product programs and offering; communicate clearly to assist customers in making informed decisions.
Benefits
- Competitive base salary ($20/hr; $41,600/yr)
- Uncapped commission structure ($20 - $30 per sale)
- Performance incentives and recognition programs
- Ability to earn additional incentive time off based on sales performance
- Medical, dental, and vision insurance
- 3 weeks paid time off in first year and company holidays
- Retirement savings plan (401k) + company match
- Employee discounts and retail partner perks
- Robust onboarding and ongoing training
- Continuous coaching and skill development
- Clear pathways for advancement within the organization
- Opportunities to become a subject matter expert in energy solutions
- Comprehensive coverage including medical (plus free telehealth), dental, vision, and employer health savings account contributions.
- Robust support through Headspace and free mental healthcare visits for you and your dependents.
- Extensive assistance with Maven, paid family and caregiver leave, and fertility, adoption, and surrogacy services.
- Strong financial foundation with a 401(k) plan, company match, and access to financial wellbeing tools.
- paid time off, tuition reimbursement, paid leaves, employee hardship fund, and a wide range of additional perks.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
