Retail Sales Associate

POP MART Americas•San Diego, CA

1d•Onsite

About The Position

POP MART is seeking Sales Associates to enhance sales and customer experience in their stores. The role involves understanding customer needs, recommending suitable products, providing detailed product information, and closing sales. Candidates with an interest in designer toys are preferred. The position reports to and receives functional guidance from the Store Manager.

Requirements

1+ year of retail customer-facing experience
Confident and comfortable engaging customers to deliver great customer experience
Must be at least 18 years of age

Nice To Haves

An interest in designer toys
Ability to speak or understand multiple languages

Responsibilities

Greet customers, engage in friendly conversations, and ask about their shopping needs.
Be a subject matter expert on POP MART core business information including POP MART's characters information, products, company history information.
Offer customers product recommendations and provide information to help them make product-related decisions.
Use the cash register to ring up customer transactions.
Support on product shipment deliveries and organize stockroom.
Maintain a clean, organized, and safe store environment for customers, employees, and store products.
Drive sales of company key products such as Blind boxes, MEGA, and accessories.